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Financial Crimes Support Specialist II
Winston Salem, NCMarch 31st, 2026
Support SpecialistSupport the Financial Intelligence Unit (FIU) in enterprise-wide Bank Secrecy Act/Anti-Money Laundering (BSA/AML) operational and compliance efforts. The Support Specialist interfaces with all areas of the department to ensure the effective design, governance and operation of the FIU BSA/AML compliance programs. This broad responsibility is delivered through collaboration of specialized functions such as training, self-testing, quality control, data analysis and reporting. Additional responsibilities include participation in special projects and vendor/contract management as necessary.
Essential Duties And Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Review, analyze and interpret complex cases and data sets.
2. Design reports, optimize data and develop analysis and reporting capabilities with a goal to interpret business needs into logical solutions and services.
3. Plan, scope and develop the test plan for internal FIU departments, organizing and using resources effectively to complete assignments.
4. Make appropriate recommendations, ensure follow up and communicate decisions to the appropriate associate, team or FIU leadership.
5. Organize high priority projects and/or business unit programs to include vendor/contract management related projects as necessary.
6. Provide leadership by managing day to day operational elements of assigned programs/projects including scope, quality, schedule, deliverables, and stakeholder engagement.
7. Participate in BSA/AML training that may include webinars, periodicals and self-study in order to stay abreast of the BSA/AML laws and regulations. Maintain awareness of national and world events and industry trends through press releases, internal or external watch lists or other relevant sources to mitigate the company's reputation or regulatory risk.
8. Identify key risks and control points, providing subject matter expertise, leadership and under limited supervision, execute on ongoing review of BSA/AML policies and procedures and associated activities addressed by those policies and procedures.
9. Demonstrate a team orientation by working closely and effectively with business partners, teams and outside services.
10. Assist in training and professional development of team members.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. College Degree or equivalent education, training and work-related experience.
2. Eight years of compliance experience in BSA/AML Compliance, BSA/AML regulatory, BSA/AML Audit or related experience.
3. Excellent analytical and problem solving skills with the ability to identify and find solutions to complicated problems.
4. Ability to evaluate the adequacy and effectiveness of the systems or processes that are compliance controls.
5. Ability to think critically and demonstrate professional skepticism when necessary.
6. Established verbal, written, facilitation and consulting skills.
7. Excellent communication and interpersonal skills and a proven ability to interact and clearly convey information to management, associates and third party vendors in a one-to-one and/or a group setting.
8. Demonstrated proficiency in computer applications, such as Microsoft Office software products and data analysis tools.
9. Highly-motivated and a self-starter that can work independently with minimum supervision.
Preferred Qualifications:
1. Master's degree in Business or other related field.
2. Graduate of BB&T now Truist Banking School or other widely recognized banking school.
3. Six years of AML compliance experience at medium to large financial institution(s) with a strong performance in BSA/AML compliance position, demonstrating strong attention to detail, and expert level AML compliance knowledge/skills.
4. Advanced degree in Computer Science, Statistics, Management Information Systems or equivalent education and related training.
5. Certified Regulatory Compliance Manager (CRCM), Certified Anti-Money Laundering Specialist (CAMS), Certified Internal Auditor (CIA), Certified Public Accountant (CPA) or other specialized compliance education/professional designation.
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