Remote Enrollment Coordinator - CMA/RMA in MST or PST

Chronic Care Staffing is Hiring a Remote CCM/RPM Enrollment Coordinator!Location: Remote in either MST or PSTPay Range: $17.00 - $20.00 per hourEmployment Type: Full-TimeOverviewChronic Care Staffing is looking for a dedicated Enrollment Coordinator to serve as the bridge between patients and our chronic care programs. In this role, you will be the first point of contact for patients, helping them understand how our Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services can improve their health outcomes. This is a vital position that directly impacts patient wellness while supporting our clinical teams. If you are a certified clinical professional who values clear communication and wants to make a measurable difference in patient care from a remote setting, this role is a great fit for you.What Success Looks LikeYou will succeed in this role by mastering the enrollment process and building trust with the patients you support. You will be responsible for reaching out to patients, determining their eligibility, and clearly explaining the benefits of our programs to gain their consent.Daily Responsibilities:Conducting professional, compassionate outreach to patients via phone to introduce CCM and RPM programsEvaluating patient eligibility and clearly explaining program benefits and expectationsAccurately documenting verbal consent and patient interactions in the EMR, strictly following CMS and HIPAA guidelinesCollaborating with internal care teams to ensure smooth hand-offs and consistent patient supportMaintaining high standards of documentation to ensure accuracy for care planning and billingLong-term Success:Over time, you will become a subject matter expert in our enrollment workflows, contributing to higher program participation rates and improved patient engagement metrics. You will be expected to manage your daily queue independently, ensuring that every patient interaction is helpful, informative, and compliant.RequirementsMust-Haves:Active, nationally recognized Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certificationMUST live in either MST or PST to be consideredBilingual fluency in English and SpanishCurrent BLS certificationDirect, hands-on experience working with CCM and/or RPM programsStrong proficiency in Google Suite and electronic medical record (EMR) systemsAbility to work independently in a secure, HIPAA-compliant home officeExcellent verbal and written communication skills with the ability to explain complex information simplyNice-to-Haves:In-depth knowledge of CMS regulations and documentation requirements for chronic carePrevious experience in care coordination or transitional careFamiliarity with clinical quality measures and reportingBenefitsPay Range: $17.00 - $20.00 per hourSchedule: Full-time, no weekend work requiredBenefits: Includes health, dental, and vision coverage, 401(k) retirement planning, and paid time offRemote Setup: Candidates must provide a HIPAA-compliant workspace, including a private room with a locking door, high-speed internet, and a dual-monitor computer setupApply NowIf you are a certified clinical professional ready to help patients better manage their health through proactive, remote coordination, we would love to hear from you. Please submit your application, including your current certification details, to start the conversation.