Workforce Development Case Manager

Square One is a private nonprofit organization in Springfield, Mass. Our programs include early education and care, home-based care settings located throughout greater Springfield and out of school time care for elementary school age children. Our parent education, support and training programs are offered through groups, home visitation and personalized case management to help parents access whatever services are needed to be successful in their role as their child’s first teacher. We are currently looking for a Workforce Development Case Manager interested in joining our team. Workforce Development Case Manager assist Square One families in accessing local supports and services necessary to engage and enroll in education, work readiness and career development opportunities including, exploring and learning about training programs, developing resources to tap into volunteer, temporary or regular employment, and/ or consider enrolling into higher education programs leading to a sustainable and meaningful career. DESCRIPTION OF DUTIES: Implement full year WIOA Youth programming, including program recruitment, intake and assessment of new participants Develop service strategies, work based learning plans, career plans and goals with each participant Complete documentation as required by Square One and program funder, meeting deadlines as required Conduct monthly meetings with participants in order to ensure adherence to program policies and provide education and employment support, in addition to updating each participant record Teach weekly Workforce Development classes utilizing the Workplace Readiness Certificate Program Curriculum Coordinate workforce experience for participants including volunteer experience, paid experience, job shadows, and internships Recruit workforce experience employers and maintain ongoing communication regarding participants placed under employer’s supervision Ensure participant timesheets are accurate and entered into online system in accordance with deadlines Attend all staff and supervision meetings and trainings as required Other related duties as assigned QUALIFICATIONS: Prefer a Bachelor’s Degree in Organizational Development, Training, Adult Education or Human Resource Development or related field plus 1 year experience with a career development focus. Substitution for a Bachelor’s Degree may include enrollment in an Institution of Higher Education in a degreed program plus 2 year experience with a career development focus. Valid MA driving license and reliable transportation Must be knowledgeable/aware of area programs and services offered to improve the educational level or employment opportunities, e.g. GED, ESL, Vocational Job Training (Short Term), Literacy, Educational Programs with Institutions of Higher Education Microsoft knowledge and expertise – MS Word, Excel, PowerPoint, Internet Research and E-Mail. Must have the ability to have a flexible schedule Excellent written and verbal communication skills Self-directed, independent thinker while contributing to a team oriented environment Bilingual (Spanish/English) preferred Good interpersonal skills, relates well with people at all levels and demonstrates good Reasons to work with Square One: Work with an agency that makes a difference in our community every day! Be a part of a great team that provides excellent services and support to its families Gain experience in various areas of early education and care, human services and behavioral health Our fast paced environment is never boring! We offer comprehensive health benefits package and 403(b) retirement plan Our employees enjoy robust time off policies, 12 paid holidays, over 4 weeks of paid time off with scheduled increases Flexible schedule Want to learn more about Square One? https://startatsquareone.org/ Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement On-the-job training Paid time off Professional development assistance Retirement plan Vision insurance Work Location: In person