Server (Miss J's Diner)

The Server at Miss J's Cafe is responsible for providing excellent customer service by accurately processing customer orders, maintaining a clean and organized areas, and assisting with other duties to ensure a smooth, efficient dining experience. The Server will also interact with customers, address any questions or concerns, and contribute to a positive atmosphere in the diner.Starting pay- $3.13 per hour plus tips.Key Responsibilities:Customer Service:Greet customers as they enter and provide a friendly, welcoming atmosphereAnswer customer inquiries and assist them with menu choices, providing recommendations when neededProcess customer orders and payments accurately and efficientlyResolve any customer complaints or concerns in a professional and courteous mannerEnsure customers have a positive dining experience by offering outstanding customer serviceCash Register & Payment Processing:Accurately operate the cash register, ensuring all transactions are processed correctly, including cash, credit, and debit card paymentsHandle cash, make change, and provide receipts as neededEnsure that the register area is tidy and organized, including keeping track of cash drawer and ensuring it is balanced at the start and end of each shiftOrder Management:Enter customer orders accurately into the system and ensure that the kitchen staff receives correct details for preparationCommunicate any special requests or modifications to kitchen staffEnsure that all orders are processed and delivered to customers in a timely and efficient mannerAssist with packaging takeout orders and ensure all items are correctly includedCleanliness & Organization:Maintain a clean and organized cash register area, including wiping down counters and ensuring the space is clutter-freeHelp maintain cleanliness in the dining area, including clearing tables and helping with minor cleaning tasks during quieter periodsStock napkins, condiments, utensils, and other necessary supplies at the register and dining areasTeam Support:Work collaboratively with servers, kitchen staff, and management to ensure smooth operations during busy hoursAssist other team members as needed during peak times, such as refilling drinks or clearing tablesCommunicate effectively with other staff to ensure customer needs are metSales & Promotions:Inform customers of any promotions, specials, or new menu itemsUpsell items when appropriate, such as desserts, drinks, or sidesAssist in maintaining the integrity of promotional materials, ensuring they are up-to-date and visible to customersThe Server role at Miss J's Cafe is essential in creating a positive first impression for customers and ensuring smooth transactions. If you enjoy interacting with people and working in a dynamic, fast-paced environment, this position offers an exciting opportunity to be part of a fun and dedicated team!RequirementsPrevious experience in a customer service role, preferably in a restaurant or diner settingBasic math skills and the ability to handle cash transactionsStrong communication and interpersonal skillsFriendly, approachable demeanor with a focus on customer satisfactionAbility to multitask and stay organized in a fast-paced environmentMust be reliable, punctual, and flexible with hours, including weekends and eveningsPhysical Requirements:Ability to stand for extended periodsAbility to lift up to 25 poundsAbility to work in a fast-paced, high-energy environmentAdditional Notes:A positive attitude and the ability to work as part of a team are essentialAttention to detail and a focus on maintaining a clean, organized workspace are key responsibilities