Analyst BSA, I, II, or Sr.

*To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. *Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market connectivity to producers and end-users who need reliable sources of natural gas for power generation, home heating or petrochemical feedstocks. We have the experience, knowledge, and flexibility to design service offerings and create system enhancements tailored to our customers' needs throughout the 13 states in which we operate. As an organization focused on sustainability, we are committed to protecting the environment while delivering this energy source. This commitment is made to our customers, employees, and the communities in which we operate. We incorporate environmental stewardship, safety, and compliance into our day-to-day operations and seek to strengthen and support the communities we serve. Additional information about the company can be found online at www.bwpipelines.com.We are currently looking for a Analyst BSA,I,II, Sr. in either our Houston, TX or Owensboro, KY office.POSITION DESCRIPTION:The job purpose is to provide analytical expertise for the implementation and support of systems that meet requirements of the Commercial area, for both gas and liquids, via active participation in a cohesive team.Assist in the conceptualization and development of solutions (hardware, software, processes) that support business requirementsElicit, analyze, specify and validate the business needs of project stakeholders; including interviewing stakeholders and compiling user requirements to convey to development teams throughout phases of the software development lifecycleWork within an Agile team, preferably as a Solution Owner, that utilizes standard sprint ceremonies and manages work via the use Jira (or an equivalent tool)Collaborate with the appropriate parties, such as vendors, business users, or members of IT, to resolve problems or investigate opportunities as neededCreate process models, specifications, diagrams and/or charges based upon user requirements to provide direction to other team membersApply proven communication, analytical, and problem-solving skills to ensure that project deliverables meet required specificationsEnsure all required system and compliance documentation is complete and accurateDevelop and utilize standard templates to document/review business requirements and technical specificationsEscalate support and project issues to Lead and/or IT management teams as they ariseProvide data and input for generation of statistics and reports for management and/or team members to represent status of initiativesFor assigned projects:Lead the definition, development and documentation of business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departmentsServe in the role of Project Manager and utilize Boardwalk IT project management standardsGather and analyze data in support of business cases, proposed projects and system requirementsGenerate and compile reports based on analytical findings, complete with probably cause and possible to system issuesDesign, develop and perform test plans/cases to ensure that the system or application functions as specifiedCollaborate with business users and other team members to prioritize outstanding issues, enhancement requests and projects on routine basisParticipate in special projects and/or initiatives as needed, which could be project management for small, medium, or large initiativesResearch latest industry practices and technology trends to assist lead with providing advice to clients and members of the IT organizationWork with IT management, as directed, to foster vendor relationship and participate in management of any contractual relationship terms, such as support pool hours and scope designationParticipate in on-call support rotation, as required for functional applications supportedParticipate in the development or review of application training materials required to provide to the user community with a solid understanding of the functionality available to meet the business requirements and conduct training sessions, as neededAssist in building an application support knowledgebase by documenting issues reported by users and the associated resolution process as requested by senior team membersRecord, track and document the problem-solving process utilized while researching alternatives to resolve issues reported by usersPerform post-implementation follow-ups to ensure problems have been adequately resolvedParticipate in the development and execution of business continuity processes as requested by senior team membersREQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE:5 years minimum of in-depth, hands-on knowledge of developing/supporting enterprise applications5 years working technical knowledge of project management methodologies3 years minimum of hands on experience working in integrated development environmentsExtensive experience with business requirements gathering and documentationProved experience with troubleshooting principles, methodologies and software issue resolution techniquesSolid working knowledge of current technologiesAbility to conduct, compile and present research in the following area(s): software development and delivery concepts, application testing strategies, project management methodology trendsCollege or university degree in the field of computer science, information systems or related field of study, or 4 - 6 years equivalent work experiencePREFERRED SKILLS, KNOWLEDGE, AND EXPERIENCE:Certifications applicable to the position are desirableAgile team experience - Solution Owner roleExperience with specific phases and general knowledge of entire software development life cycleGood understanding of the organization's goals and objectivesBroad knowledge of programming languages and techniquesKnowledge of applicable data privacy practices and laws, as well as industry specific regulations, such as FERC, NAESB, DOT, SOX, etc.Knowledge of TSA Security DirectivesDemonstrated ability in developing application specification and requirements documentationKnowledge of technology trends related to software application development and supportExperience with commercial applications in natural gas/liquids midstream segmentStrong knowledge of Jira, ServiceNow, TestRailREQUIRED EDUCATION:College or university degree in the field of computer science, information systems, or related field of study4-6 years equivalent work experiencePREFERRED EDUCATION:Certifications applicable to the position desirableADDITIONAL INFORMATION:Boardwalk Pipelines, LP, maintains a drug-free workplace and will require pre-employment drug & substance abuse testing before hiring.Boardwalk Pipelines, LP, is an equal opportunity employer. All applicants will be considered for employment regardless of race, color, religion, age, sex, gender identity, national origin, veteran, or disability status.