Part-time Spa Concierge

ng guests, fostering an atmosphere of calm, and ensuring a seamless spa experience from beginning to end. Responsibilities include scheduling treatments, managing guest registration, processing payments, and making informed recommendations on products and services. This role is ideal for individuals who excel in customer service and are passionate about wellness and hospitality. Responsibilities Manage spa reservations, including spa packages and individual treatments Provide a warm welcome to guests and efficiently handle registration and check-in processes Process various forms of payment and handle billing inquiries with accuracy and professionalism Offer knowledgeable recommendations for spa products and treatments that align with guest needs and preferences Serve as the final point of contact for guests, ensuring their spa experience is relaxing and reflective of Hyatt standards Maintain a thorough understanding of spa services, wellness offerings, and retail products Support cleanliness and organization of the spa reception and relaxation areas Assist with daily operational tasks and communication between spa departments as needed