Fairfield Inn & Suites Galesburg - Front Desk Agent

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.Key Skills/ResponsibilitiesGuest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.Education & ExperienceHigh school diploma or equivalent; experience in a hotel or related field preferred.Familiarity with hotel management software and Microsoft Office suite.BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay! Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD&D InsurancePaid Time OffEmployee Assistance Program401k Retirement PlanProperty InformationThe Fairfield Inn & Suites Galesburg is located across the street from Sandburg Mall, and just a short drive from both Carl Sandburg College and Knox College. This hotel by Marriott has modern amenities which allow travelers to work and relax, including free WiFi, free breakfast featuring a variety of selections, a 24-hour fitness facility, and a heated indoor pool with hot tub. Whether guests are staying for business or leisure, they can stay at ease with area attractions like the Galesburg Railroad Museum, Orpheum Theatre, and Discover Depot just minutes away. Nearby businesses include BNSF Railroad, Blick Art Materials, OSF St. Mary Medical Center and Cottage Hospital. The Galesburg, IL Amtrak Station is just minutes away, and the Quad City Airport and Peoria Airport are both a reasonable commute from Galesburg. At the Fairfield Inn & Suites Galesburg, our guests are our #1 priority.