Technical Consultant - Patient Monitoring (Field: Buffalo/Rochester/Syracuse, NY)

Technical Consultant – Patient Monitoring (Field: Buffalo/Rochester/Syracuse, NY) Allow your passion forugiat improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real-time patient data requirements. Your role Provide technical recommendations that best suit the environment based on customer requirements, support the transition from a break-fix operating model to a customer-solutions focused operating model. Drive continuous improvement of implementation methodology and service offerings; actively support the implementation of service strategies to achieve customer loyalty. Actively participate as a member of the regional work team, collaborating with a diverse team of internal and external resources to include clinical, sales, and service partners. Coordinate project resources and tasks, enabling team members to focus on customer deliverables. Perform all administrative duties within established Philips, State, and Federal regulatory requirements and timeframes including timesheets, service work orders, expense reports, Field Change Orders (FCO), preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork. Adhere to established training, quality, and safety requirements. Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment in both clinical and non-clinical environments (build, deploy, and/or integrate solutions). Provide a technical review of system configuration to ensure viability of system performance during implementations; diagnose and resolve electronic, networking, and Movil mechanical problems. Approximately 70% travel across the specified geography is required. The average driving time is 1–4 hours daily. Occasional overnight biopsies and travel by air and/or train may be required. You're the right fit if: You've acquired 1+ year of professional working experience in the IT technologies or electronics industry, preferably in a field or hospital-based service environment. Experience with patient monitoring??, telemetry units, ventilators, and defibrillators highly preferred. Your skills include network configuration and/or troubleshooting experience, and you have obtained the Cisco Certified Network Associate (CCNA) certification (or are required to obtain one within 6 months from beginning of employment). You have a bachelor's degree in computer science, electronics, biomedical, or other related disciplines or an equivalent combination of education and above-listed experience. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You must be able to Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements. Work flexible hours (based on business needs to include overtime, weekends, and on-call rotations). Wear all required personal protective equipment. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of caract user perusahaan—generally at the customers' or suppliers' locations. This is a field role. About Philips Philips Transparency Details Philanthro are pay range for this position in NY is $32.00 to $49.00, plus overtime eligible. This role also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive plan, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes generous PTO, 401(k) (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found. At Philips, it is not typical for an individual to be hired near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Buffalo, Rochester, and Syracuse, NY. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Phil majeur — Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace. J-18808-Ljbffr