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Sr Claims Specialist - Washington
Washington, DCMarch 31st, 2026
Sr Claims Specialist - WashingtonProtect the fiduciary interests of the Corporation through collection efforts, prompt investigation and administrative handling of personal/bodily injury and property damage claims brought by passengers, employees and others.
Investigate liability and damage aspects of accidents/incidents involving reports of personal injury and property damage.
Make contact with claimants promptly, provide assistance, and monitor medical treatment.
Establish appropriate liability accruals/reserves and assure the claims database is accurate and current.
Evaluate claims/lawsuits with respect to liability and damages to determine corporate exposure.
Accomplish the fair and equitable disposition of claims and lawsuits by negotiating settlements with claimants and opposing counsel.
Assist outside counsel in prosecution/defense of lawsuits filed by and against the company.
Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
Plus 3 years of relevant work experience.
Effective negotiation skills to interact with claimants, attorneys and involved stakeholders
Ability to attend and pass required training to include RWP training and Claims School
Excellent interpersonal skills
Strong organizational skills
Excellent verbal and written communication skills
Proficient in Microsoft Office 365 Suite
Familiarity with medical terminology in managing litigation
Ability to work under stress and maintain professional composure
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