Account Manager, RSTI Sales

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.Account Manager, RSTI SalesLocation: Solon, OH | In-Office (5 days/week) | Travel 5–10%About RSTIRadiological Service Training Institute (RSTI), a PartsSource company, is the leading provider of diagnostic imaging training. RSTI offers over 60 courses annually across radiology, CT, ultrasound, PACS, and more. Our state-of-the-art facility provides hands-on training in real-world healthcare environments.RSTI team members are deeply committed to our mission of Ensuring Healthcare is Always On®. Our culture is built on shared ownership, mutual respect, and a passion for solving complex customer challenges.About The Job OpportunityWe are seeking a driven and customer-focused Account Manager to accelerate transactional parts sales growth while strengthening long-term customer relationships. In this role, you will own revenue generation, new business, account retention, and customer responsiveness across your portfolio. Working onsite in Solon, OH, you will collaborate closely with internal teams to deliver fast, reliable solutions that keep healthcare operations running.What You’ll DoRevenue Growth & Account ExpansionGenerate new transactional parts sales within assigned accounts to meet revenue and margin targetsIdentify cross-sell and upsell opportunities based on customer equipment and service needsManage pricing, proposals, and negotiations to close profitable businessExecute consistent follow-up to drive pipeline conversion and growth Customer Relationship ManagementBuild and maintain strong relationships with clinical, HTM, and procurement stakeholdersServe as the primary point of contact for customer inquiries and requestsDeliver consultative guidance on parts sourcing, availability, and alternativesEnsure high customer satisfaction and retention across assigned accounts Operational Execution & CollaborationPartner cross-functionally with sourcing, purchasing, and operations teams onsiteEnsure timely, accurate processing of quotes, orders, and documentationMonitor account performance and communicate insights to leadershipMaintain accurate CRM data and activity tracking Market Insight & Continuous ImprovementAnalyze customer trends, pricing, and competitive dynamicsGather market intelligence and share insights with internal stakeholdersIdentify opportunities to improve processes, responsiveness, and customer experienceParticipate in industry events and team meetings (5–10% travel) What You’ll BringBachelor’s degree preferred2–5+ years of B2B sales, account management, or healthcare-related experienceProven ability to meet or exceed revenue and retention goalsStrong consultative selling, negotiation, and relationship management skillsExperience working in a fast-paced, high-volume, in-office sales environmentProficiency with CRM systems and Microsoft Office toolsPreferred: Knowledge of diagnostic imaging, medical parts sourcing, or healthcare supply chain Who We Want To MeetAct Like an Owner: Demonstrates Accountability & Execution by consistently delivering on revenue goals and customer commitmentsServe with Purpose: Builds trust through Customer Centric behaviors, ensuring customer needs drive every solutionAdapt to Thrive: Applies Managing Ambiguity to prioritize effectively in a fast-paced, in-office environmentCollaborate to Win: Uses Influence & Communication to partner cross-functionally and deliver seamless outcomesChallenge the Status Quo: Leverages Curiosity & Problem Solving to identify new opportunities and improve sales performanceAbout RSTISince 1985, RSTI has trained over 15,000 imaging professionals worldwide through high-quality, hands-on education. In 2023, RSTI became part of PartsSource, further expanding its impact across the healthcare ecosystem.PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring an inclusive hiring experience for all candidates. Legal authorization to work in the U.S. is required.This role offers a base salary range of $40,000 annually. In addition, this position is eligible for variable compensation with on-target earnings (OTE) of $80,000 annually. On-target earnings reflect expected total compensation for meeting established performance goals. The commission plan is uncapped. The compensation ranges listed represent the company’s good-faith estimate of the pay range for this role at the time of posting. Actual compensation will be determined based on experience, performance, and geographic location.This position is also eligible to participate in our long-term incentive program., We offer a comprehensive benefits package including medical, dental, and vision insurance, 401(k), paid time off, and other employee benefits.Benefits & Perks Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)Career and professional development through training, coaching and new experiences.Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.Inclusive and diverse community of passionate professionals learning and growing together. Interested? We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.About PartsSourceSince 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment. PartsSource employs over 700 employees nationwide that committed to supporting healthcare providers and ensuring healthcare always on.In 2021, Bain Capital invested in the business, further accelerating our growth and positive impact within the healthcare industry.Read More About Us Here:PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 PartsSource® Named Among the Top 50 Healthcare Technology Companies of 2025 PartsSource® Named Among the Top 25 Healthcare Software Companies of 2025 PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 2025 WSJ: Bain Capital Private Equity Scoops Up PartsSourceEEOPartsSource, Inc., and its affiliates and subsidiaries, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Legal authorization to work in the U.S. is required.