Remote Customer Service Representative

1. About Our Client:The organization provides benefits service and support to employees of large corporations across various industries. It addresses the challenge of helping staff understand and access their available benefits by offering direct assistance and information.2. About the Opportunity:The Remote Customer Service Representative role involves managing individual interactions to ensure members understand their benefits options. This position contributes by scheduling and following up on appointments, delivering clear information, and supporting members'' needs.3. Responsibilities:• Schedule appointments with members requesting information• Follow up with members to provide benefits information• Work directly with members to clarify available benefits4. Requirements:• Ability to work effectively as a team player• Previous customer service and sales experience is advantageous• Strong communication skills• Comfortable interacting with customers daily• Willingness to engage in professional development and new responsibilities• Self-motivated; able to work independently and collaboratively• Experience in customer service or customer relations5. Pay Range and Compensation Package:• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.6. Benefits & Perks:• Health insurance reimbursement (upon qualification)• Life insurance• Retirement plan• Union benefits including additional coverage• Flexible working hours• Optional remote workEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.