Technical Solution Consultant
Overview:
In this role you drive the technical implementation and ongoing success of Intuitive's digital solutions across hospitals and IDNs. You act as a trusted advisor, coordinating with capital teams, Digital Sales, and IT stakeholders to accelerate adoption and ensure sustainable value. You'll translate technical concepts into clear guidance, support governance processes, and enable field teams for smooth go-lives. This position sits at the intersection of technology, healthcare delivery, and customer relationships, offering impact at scale. You'll contribute to a mission-driven team delivering safer, smarter surgery through digital activation and continuous improvement. Compensation / Benefitsremote workflexible scheduleup to 25% travelcompetitive compensation packagesincentives, benefits and equityequal opportunity employer
Responsibilities:
- Engage regional IDNs and hospital IT stakeholders to advance implementation and upgrades
- Lead pre-sales technical clarity and support for trust-building and approvals
- Manage standardized deployment processes for efficient product rollout
- Prepare field service and partner teams for first-time success with accurate documentation
- Support post-go-live adoption and sustainment of digital solutions
- Synthesize field learnings and customer feedback to influence roadmap direction
Key requirements:
- 6+ years of experience in medical technology implementation, IT consulting, or healthcare digital projects
- Cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure knowledge
- Experience with account management or collaboration with capital sales
- Excellent written and verbal communication across operational, clinical, and technical stakeholders
- Bachelor's Degree
- Willingness to travel up to 25%Ability to enter surgical and patient care areasstrong communication across diverse audiencesstakeholder managementrelationship buildingcloud-hosted SaaS platformshealthcare data securitynetworking infrastructure