Internet Sales / BDC Representative

Now Hiring: Internet / BDC Representative – Mercedes-Benz of LafayetteBMW of Lafayette is looking for a professional, detail-oriented Internet / BDC Representative to handle incoming digital leads and provide a premium online experience for our customers.Job Responsibilities:Respond promptly and professionally to internet leads, texts, and phone callsSet appointments and follow up with customers throughout their buying journeyUpdate and maintain accurate customer records in the CRM (eLead experience a plus)Ensure online inventory and listings are up to date and accurateWork closely with the sales team to support appointment conversion and customer satisfactionWhat We're Looking For:Previous BDC or customer service experience preferred (automotive is a plus)Strong written and verbal communication skillsDetail-oriented, organized, and tech-savvySelf-motivated and comfortable in a fast-paced environmentCustomer-first attitude with a professional appearance and demeanorWe Offer:Competitive pay planMedical, dental & vision benefits401(k) planPaid time offA supportive team and premium work environment