JEWELRY/STORE MANAGER

Position SummaryServe as the primary supervisor for entire location. Maximize the financial performance of the store; achieve growth and sales targets by successfully managing, training and motivating the sales team. Create an emotional connection between Fred Meyer Jewelers and customers through engagement and communication during every shopping occasion in store and online. Fred Meyer also requires that all associates perform all tasks in a safe manner consistent with corporate policies and state and federal laws. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.Desired Previous Job ExperienceKnowledge of Fred Meyer Jewelers policies, procedures, and organizational structure2 years management experienceProficiency with Microsoft Outlook, First Place, Act, intranet/internet systemsExperience directing /participating on project teamsMinimum Position Qualifications/Education:Bachelors degree in business or related field, plus a minimum of 6 months of experience as a Fred Meyer Jewelers assistant manager2 years of retail jewelry experience; or combination of relevant education and experienceMinimum 18 years of ageAbility to pass drug testMaintain confidentialityAccuracy/attention to detailAbility to organize/prioritize a variety of tasks/projectsFamiliarity with industry/technical terms and processesAbility to continue education, as necessaryValid driver's licenseDiamond Council of America (DCA) courses completed within a year from being hired to this positionEssential Job Functions:Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer serviceAchieve growth and sales targets by successfully managing the store sales teamMaintain profitability of location through sales and proper shrink and expense controlInterview, hire and recruit in the community to maintain pool of highly qualified candidatesOnboard, train and oversee development of store associates; know current talent and prepare talent for advancement and growthAchieve store targets that drive sales (e.g., credit applications, protection plans and Diamond Design Parties)Conduct monthly staff meetings as well as weekly and monthly touch bases with each associateSupervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports; hold team responsible and accountable for resultsCoordinate the operations functions of locationPlan, organize, and supervise inventory processDisplay merchandise and promotional materials in accordance with corporate merchandising plans; responsible for maintenance of store fixturesWrite store schedule to meet the needs of the businessVerify proper service is delivered to customers by the goldsmith and watchmakerVerify that price changes, recalls, and stock balance are up-to-dateCommunicate current market trends and competitors activities to associatesPartner with the host store when located inside of a Kroger Marketplace format storeMaintain flexibility to work any shift and holidaysTravel to off-site training events as well as division or regional meetingsMust be able to perform the essential functions of this position with or without reasonable accommodation