Retirement Plan Specialist

National Employee Benefits Administrators, Inc. (NEBA) is a full service, licensed Third Party Administrator providing benefit administration services to Taft-Hartley, Public and Private Sector clients. We are looking for a positive and highly motivated individual to become an integral part of our Pension team. The ideal candidate will be detail-oriented and quality-focused. POSITION PURPOSE This position’s purpose is to handle the day-to-day management of pension benefits. Reporting to the Pension Fund Manager, this individual will be responsible for the administration of the multiemployer, defined benefit pension plan, including timely and accurate administration of pension benefits. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. ESSENTIAL FUNCTIONS Responsible for the monthly retirement payroll process, including but not limited to: Determine participant eligibility for pension benefits by using data collected from participants, payroll and HR staff at participating facilities, Collective Bargaining Agreements, and Plan Documents System maintenance of participant and retiree records All retirement processes to include Pension Application package, Application reviews, final calculations, State and Federal tax, and ACH processing Maintains and monitors terminated vested participants approaching age 65. Provides participants with a pension application and request documents necessary to apply for pension benefits Review Qualified Domestic Relations Orders (QDRO). Work with Pension Department Manager and Fund Counsel to determine the directive regarding payments to Alternate Payee Initiate employment/wage inquiries with participants facility/employer and/or Social Security Administration Research uncashed, lost and returned retiree checks, stop pay checks, and reissues Responsible for updating records for deceased retirees, spouses and beneficiaries, overpayment recovery, correspondence with survivors/family with benefit information, notification to Welfare Fund as needed Assist Pension Fund Manager with year-end reports to Plan Actuary. Develop/modify and utilize training materials used to educate Fund participants Meet with participants in the office to provide education regarding the Pension Plan, vesting and earning benefits Work and support Welfare Fund, Accounting, and Union staff to provide high level service to Fund participants OTHER FUNCTIONS Responsible for Ad Hoc projects as assigned by the Pension Department Manager Take member calls as needed EDUCATION AND/OR EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience. Associate degree, or equivalent related experience required Banking or finance experience Proficiency in Microsoft Office Suite Preferred knowledge of multi-employer pension plans, specifically Defined Benefit Plans and/or Defined Contribution Plans Working knowledge of the Bridgeway Benefit Technologies LLC (formerly BASYS) software or similar benefit administration software is a plus KNOWLEDGE, SKILLS, AND ABILITIES The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Must be detail oriented, organized, flexible and able to work independently and as a team player Strong math, critical thinking, and analytical skills Strong communication skills, both verbal and written Ability to multitask, prioritize, and manage time efficiently Must have high ethical standards and a high level of interpersonal skills to handle sensitive and confidential situations Excellent proven customer service skills Able to adapt to ongoing administrative, Plan and regulatory changes PHYSICAL DEMANDS The physical demands described here are representative of those an individual must meet in order to successfully perform the essential functions of this job. We will make reasonable accommodations to enable individuals with disabilities to perform these functions. Ability to sit for extended periods and to move intermittently throughout the workday. Strong sensory skills, such as good eyesight, good hearing, and dexterity. Good speaking and listening skills. Ability to perform focused work with close attention to detail. Ability to operate office equipment, including computers, copiers, fax machines, and phones. Ability to interact with others, both in person and through phone, e-mail, and written correspondence. Ability to lift up to 15 pounds. LOCATION This is a full-time position based in office or remote. The typical work schedule is Monday through Friday 8:00 am – 5:00 pm est. Awesome leadership team, great benefits, strong appreciation of work/life balance. Job Type: Full-time Benefits: 401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): What is your expectations in regards to hourly rate? Education: High school or equivalent (Required) Experience: Microsoft Office: 1 year (Preferred) Customer service: 1 year (Preferred) Pension claims processing: 1 year (Preferred) Ability to Relocate: Atlanta, GA 30312: Relocate before starting work (Required) Work Location: In person