Vice President of Operations – Multi-Site Senior Living, Portland, OR or PNW

Vice President of Operations – Multi-Site Senior Living, Portland, OR or PNWAs a member of the Executive Team, the Vice President of Operations is a senior executive leader responsible for driving operational excellence, financial performance, and resident experience across a multi-site memory care portfolio. This role provides strategic oversight to Executive Directors, ensuring each community delivers high-quality, resident-centered care while achieving growth, profitability, and operational consistency.Do you want to effect change and have a true impact on an organization? This organization is nimble and business savvy without forgetting their mission and passion to serve family members in the best care possible. “Do really well by doing good” is the way they operate their business. Currently, they run three independent memory care communities and are growing. The organization operates within a unique business model – be a part of doing business differently.If You:Are passionate about senior carePossess the ability to coach, train, and develop leaders and hold people accountableHave a strong financial acumenCan implement processes and procedures to build the foundation for growthAre experienced in change management and communicate directlyAble to take a vision and implement it into day-to-day operationsThen, this may be the next leadership opportunity for you. Position OverviewThe Vice President of Operations will execute strategy, stabilize and optimize performance across communities, and build high-performing leadership teams. The VP of Operations plays a critical role in scaling the organization, strengthening culture, and positioning the portfolio for long-term success.Key ResponsibilitiesStrategic & Operational LeadershipProvide executive oversight of multi-site memory care operations and manage Executive Directors of each communityDevelop and execute strategies to improve financial performance, occupancy, and resident satisfactionLead process improvements and standardization of best practices across communitiesPartner with Business Development on acquisitions, transitions, and new community openingsEnsure alignment with company mission, values, and operating standardsFinancial Performance & GrowthOwn full P&L accountability across portfolio communitiesDrive NOI growth through improved occupancy, cost management, and operational efficiencyPartner with community leaders to develop and execute budgets and financial plansAnalyze key metrics (occupancy, labor, margin, expenses) and implement corrective action plansEvaluate and negotiate vendor contracts and strategic partnershipsOwn the development of a new Management DashboardLeadership Development & Talent ManagementLead, coach, and develop Executive Directors and senior community leadersBuild high-performing teams through accountability, mentorship, and succession planningSupport recruitment, retention, and development of leadership talentPromote a culture of engagement, collaboration, and continuous improvementClinical, Regulatory & Compliance OversightEnsure compliance with all federal, state, and local regulations across communitiesMaintain survey readiness and oversee corrective action planning when neededPartner with clinical leadership to ensure quality of care and resident safetyEstablish and monitor policies, procedures, and operational standardsSales, Marketing & Community GrowthPartner with sales leadership to drive occupancy and revenue growthEnsure effective implementation of sales processes and market positioning strategiesSupport community visibility and reputation in each marketSystems, Processes & Performance ManagementImplement scalable systems, tools, and reporting that improve visibility and performanceDevelop KPIs, dashboards, and scorecards to track operational successDrive continuous improvement through data analysis and process optimizationStandardize workflows and best practices across the portfolioTravel & OperationsTravel 50 – 65% to current sites in California, Colorado, and Arizona, and additional locations as acquired.Perform other duties as assigned in support of the organization’s mission and strategic priorities.QualificationsEducation & ExperienceBachelor’s degree in Healthcare Administration, Business, or related field preferredAbility to obtain Administrator’s license in multiple states7+ years of progressive leadership experience in senior living or multi-site healthcare operationsProven success managing multi-state portfolios, including Assisted Living or Memory CareStrong financial acumen with experience managing P&L, budgets, and operational metricsDemonstrated ability to drive operational improvements, occupancy growth, and cost optimizationDeep understanding of regulatory compliance and licensure requirementsExceptional leadership, communication, and change management skillsAbility to travel regularly – up to 65%Skills & CompetenciesStrategic and data-driven with a strong operational mindsetHands-on leader who can executeSkilled at developing leaders and building accountable teamsCollaborative, relationship-driven, and mission-focusedExcellent oral and written communication skillsLeadership behaviors that demonstrate consistency, integrity, fairness, and a steadfast resolve to achieve excellence.Proficient in currenttechnology platforms and tools, with the abilityto quickly adoptnew systems as needed.Good at planning, executing, and meetinggoals.Valid state driver'slicense with acceptable driving record.Functional use of Microsoft OfficeSuite, particularly Excel,Word, and Outlook.To apply or see our other positions available, please go to Acumen Executive Search to submit a resume indicating your interest in the opportunity. If our current open positions are not the right fit for you and you would like us to share relevant opportunities, please send your resume and a brief cover to info@AcumenESearch.com. About Acumen: Established in 2007, Acumen is recognized as the leading certified woman-owned Executive Search Partner in the Pacific Northwest with a global clientele. We deliver high-impact results and higher than national average retention rates while nurturing genuine long-term relationships. Acumen works shoulder-to-shoulder with our clients to deliver customized, meaningful, and proven leadership solutions that empower organizational success.Keywords: Vice President of Operations, VP of Operations, Leadership, Revenue, planning, memory care, senior living, assisted living, Integrator, Operations, Day-to-day management, leadership, coaching, training, financial responsibility, P&L, forecasting, budgeting