Tier 1/Tier 2 Helpdesk Technician

Job DescriptionInsight Global's engineering client is looking for a Help desk Support technician that will provide Level 1 and 2 support to their Denver Colorado location. This is a 95% remote role, with once a month max onsite.You will be responsible for in-person and remote internal employee desktop support, troublehsooting, etc,.Required Skills & Experience* 1-3 years of experience in a helpdesk/desktop support role with an emphasis on phone support vs. email.* Experience supporting Microsoft server operating systems, specifically Office365 products.Strong preference for someone that has served as an Office365 and Sharepoint admin previously* Experience troubleshooting Microsoft SCCM (System Center Configuration Manager)* Experience installing and troubleshooting desktop and laptop operating systems and applications. * Strong collaboration, communication, and customer service skills*Experience troubleshooting VPN issues*Experience setting computers up*Experience Re-imaging computersNice to Have Skills & Experience*Experience with ServiceNow *Experience with Linux *Experience with MAC systems *Fluency in French, troubleshooting, service monitoring. This is a contract to hire position with a company that offers growth opportunity and longevity.