Food and Beverage Manager

This position needs relocation to the Caribbean.F&B Manager – Luxury Resort | CaribbeanA premier ultra-luxury resort set along one of the Caribbean's most coveted coastlines is seeking a charismatic and operationally driven F&B Manager to lead one of its most dynamic and high-energy outlets. This is a role for a natural host — someone who commands a room, energises a team, and turns every service into an experience.About the RoleThe F&B Manager is responsible for the full operational and people leadership of a high-volume, high-profile resort lounge. Reporting to the Director of Outlets, this individual will oversee a team of approximately 20–21 employees and manage an outlet that regularly services in excess of 300 covers per night, drawing a significant volume of external guests alongside the resort's in-house clientele.This is emphatically a floor-first role. Approximately 80–85% of the Manager's time will be spent on the floor — engaging with guests, leading the team in real time, and driving service standards through presence and example rather than from behind a desk.Key ResponsibilitiesOperations & Service LeadershipOversee all day-to-day operations of the outlet, maintaining seamless, luxury-standard service across every shift.Maintain a dominant floor presence — leading, coaching, and supporting the team in the moment.Manage high-volume service periods with composure, driving efficiency without compromising guest experience.Creatively maximise seating capacity while ensuring in-house guests are appropriately prioritised and the impact on external guests is thoughtfully managed.Ensure the outlet is consistently set, staffed, and prepared to deliver exceptional service regardless of volume or complexity.Oversee the execution of daily service briefings and in-the-moment training opportunities.Guest ExperienceAct as the face of the outlet — engaging warmly and confidently with guests, both in-house and external.Proactively anticipate guest needs and resolve concerns with immediacy and grace.Bring personality, flair, and genuine hospitality to every guest interaction.Maintain a strong understanding of guest preferences, building rapport and loyalty through personalised service.People Leadership & Team DevelopmentLead, motivate, and develop a team of approximately 20–21 employees, including an Assistant Manager, Supervisor(s), and line staff.Navigate and positively channel the energy of a strong, experienced, and passionate team.Build trust and cohesion within a team that is deeply invested in the outlet's success.Deliver real-time coaching and feedback on the floor, reinforcing service standards through action rather than instruction alone.Identify talent, support succession planning, and champion individual development within the team.Collaborate with the Director of Outlets on team structure, including the potential addition of a further Supervisor.Administrative & Financial ManagementManage scheduling, rostering, and workforce planning to meet the demands of a high-volume operation.Monitor operational costs and contribute to budget management and financial reporting.Maintain accurate records, compliance with health and safety standards, and adherence to resort policies.Candidate ProfileProven experience as an F&B Manager or equivalent, ideally within a luxury resort or high-volume upscale hospitality environment.Demonstrated ability to manage complex, fast-paced operations with large team oversight.Island or Caribbean experience is strongly preferred.A magnetic personality — warm, confident, and charismatic, with the natural ability to engage both guests and colleagues.An exceptional people leader who thrives on the floor and brings out the best in a strong, opinionated team.Skilled in creative floor management and high-volume service optimisation.Comfortable working in a predominantly guest-facing capacity with minimal time in the office.Strong instincts for balancing in-house guest priorities with the seamless management of external covers.Single status preferred; all candidates will be considered.Compensation & Benefits💰 Base SalaryUSD $53,000 per annum + service charge and other benefits to be shared by the recruiter.