Service Technician

Job Description Residential HVAC/R Service TechnicianAIR2 Homes is a residential and lite commercial AC company based in Orlando, Florida. The company's new owners and managers are building our team to serve custom and luxury homeowners and managers, and regional residential accounts, by offering competitive pay, benefits, training and support.AIR2 Homes is looking for an experienced technician to join our service team in daily activities, deliver accurate and timely services to customers, and manage various related service and administrative activities.Responsibilities:Respond to dispatches and complete equipment repairs and proposed improvementsDeliver exemplary customer services including clear communications and detailed reportingMaintain customer relationships and ensure repeat customers by upselling products and services and taking care of any customer concernsDisplay an extensive working knowledge of industry standards and practices, including product details and company services offeredWork in the field independently and with other techniciansFollow our standard procedures and policiesTrain and improve technical knowledge to drive constant improvementAssist with or perform administrative tasks and other duties as assignedQualifications:High school diploma or equivalent (minimum)4 or more years of HVAC/R experienceValid driver's license and clean driving recordPassage of a background check and submission to a Drug-free Workplace programTypical tools and equipment for completing work in the fieldGood decision making, analytical problem solving and organizational abilitiesClear and professional communication skills, both verbally and in writing, in English (bilingual is a plus) and excellent interpersonal skillsStrong customer-relation skills as well as strong phone skills and the ability to project a pleasant toneA desire to continually increase your knowledge of the industries we serve, and products, services and processes our company can produceBenefits:Competitive pay and bonus opportunitiesCompany vehicle for work useMedical/Dental/Vision/Life Insurance with company contribution401k with company contributionPTO and Holiday PayCell phone stipendCompany work vehicleCompensation:It will be determined based on experience.The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.If your resume and experience do not currently support the description provided, we ask that you refrain from applying for this position, as this will discourage us from future considerations.