Sales Assistant

Aboutpaloma wool is a Barcelona-based creative project that explores clothing, image, and community. We work closely with our manufacturers, prioritize local production and proximity, and stay involved in every stage of the process. Our approach to design is intuitive, shaped by personal experiences, art, culture, and collaboration. We value thoughtful work, attention to detail, respect, and a genuine connection to the project.Location: 8410 Melrose Ave, Los Angeles, CAEmployment: Los Angeles, CA (in-store position)IntroductionWe are opening our first long-term space in Los Angeles and are looking for Sales Assistants to join our team and represent our project. This new space marks an important step for paloma wool, and we are looking for people who are aligned with the brand and interested in being part of its development.Job SummaryThe Sales Assistant role requires representing and maintaining the paloma wool brand image and values, ensuring customer service and store standards are upheld, and creating a thoughtful and welcoming experience for clients.ProfileWe value profiles that are thoughtful, engaged, and willing to take ownership of their role. Curiosity, attention to detail, and a consistent approach to daily work are important to us. The ability to work as part of a team is essential, as is a respectful, considerate way of interacting with others. Representing the brand’s values in a genuine and coherent way is key, and a real interest in and connection to the project is fundamental.Role Responsibilities- Welcome and assist clients with a warm, attentive, and considered approach.- Represent the brand and its values consistently in all client interactions.- Engage with and apply training, ensuring alignment with the brand’s standards and way of working.- Support the sales process, including handling POS transactions accurately and efficiently.- Create a seamless and supportive fitting room experience.- Maintain the space to a high standard, clean, organized, and reflective of the brand environment.- Follow and implement visual merchandising guidelines and product displays.- Flexibility in involvement in different aspects of the store’s daily operations, from back-of-house and stockroom processes to fitting room service, shop floor interactions, and checkout.- Be attentive to the space and proactively support daily store needs (restocking, organization, general upkeep).- Contribute to a calm, respectful, and collaborative team environment.Assist with inventory management and stock replenishment.Competencies & Qualifications- Previous experience in customer-facing roles, ideally within a premium or fashion environment.- Strong interest in the paloma wool project.- Ability to work with focus and consistency in a dynamic environment, managing multiple tasks with attention to detail.- Clear, respectful, and thoughtful communication skills, with a natural ability to engage with clients and team members.- A collaborative mindset and ability to work as part of a team, contributing to a respectful and supportive environment.- Proactive and hands-on attitude, with willingness to be involved in all aspects of store operations.- Openness to learning and aligning with the brand’s way of working through training and daily practice.- Flexibility with working hours, including weekends and peak periods.CompensationHourly pay ranges from $20.50–21.50/hour depending on prior experience, training status, and position level.Additional benefits may include employee discounts and other applicable perks.Application ProcessPlease apply by submitting your CV and a short note explaining your interest in the role and connection to the project.DeadlineWe are currently focusing on hiring throughout May 2026 in preparation for the June opening, while continuing to welcome and review applications on a rolling basis beyond this timeframe.Contact information:For any questions, please contact: jobs@palomawool.comEqual Opportunity Statement:Paloma Wool is an Equal Opportunity Employer. We do not tolerate discrimination of any kind and are committed to equal opportunity. Employment decisions are made based on qualifications, merit, and business needs, in accordance with applicable laws.