Service & Parts Coordinator – Indiana Top Workplace (2022–2025)

Service & Parts Coordinator – Indiana Top Workplace (2022–2025)About Us Indy Auto Man has been named an Indiana Top Workplace four years in a row (2022–2025), and we don’t take that lightly. Everyone in our store wears multiple hats, and the phrase “that’s not my job” is not part of our vocabulary. We’re a fast-paced, constantly evolving dealership that values teamwork, accountability, and a growth-minded attitude. Only apply if you can thrive in a high-energy environment with changing priorities and enjoy being part of a team that is always improving. Position Overview We are looking for a Service & Parts Coordinator to support both our service operations and parts processes. This is a hybrid, non-management role that plays a critical part in keeping repairs moving efficiently, vehicles flowing through recon, and communication clear between service, parts, and sales. The ideal candidate has automotive knowledge, strong organizational skills, and a willingness to learn and adapt. This role is hands-on, detail-oriented, and essential to the day-to-day success of our operation. Responsibilities Support daily service and parts operations to keep workflow moving efficiently Understand and follow written processes and procedures Coordinate parts ordering, receiving, and availability for internal and retail repairs Communicate clearly with service advisors, technicians, sales, and vendors Assist with repair estimates, repair flow, and internal vehicle processing Ensure internal vehicles are inspected within 48 hours of drop-off Help track repair progress and resolve delays related to parts or approvals Maintain accurate records in dealership systems (CDK or similar) Handle warranty or internal documentation as needed Adapt quickly to changes in processes and priorities Experience & Qualifications Automotive service and/or parts experience required Strong mechanical knowledge; previous repair experience is a plus Experience with inventory control, parts ordering, or service support Familiarity with CDK or similar dealership systems preferred Excellent communication and customer service skills Strong organizational skills and attention to detail Ability to thrive in a fast-paced, team-oriented environment Open-minded, coachable, and willing to learn Why Indy Auto Man? 4× Indiana Top Workplace (2022–2025) Growth-focused, team-driven culture Clear processes with room for improvement and input Stable, well-run used car operation Opportunity to build a long-term career, not just hold a position If you want to be part of a dealership that values people, performance, and progress, we’d love to hear from you. Apply today. Job Type: Full-time Pay: $18.00 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance License/Certification: Driver's License (Required) Work Location: In person