Customer Service Specialist
Description Home Search Jobs Job DescriptionCustomer Service SpecialistContract: Minneapolis, Minnesota, USSalary Range: 29.00 - 33.00 | Per HourJob Code: 368687End Date: 2026-05-14 Days Left: 27 days, 3hours leftApplyClient: Banking ClientJob Title: Documentation Support (Customer Service)Location: 2 LocationsEl Monte, CA 91731Minneapolis, MN 55415Job duration: 06 months ( Possible Extension/Conversion )Pay Range: On an hourly basis($27-$29) for Minneapolis, MN($31-$33) for El Monte, CAAbout the Role:We are looking for a detail-oriented professional to support customer documentation and compliance processes.This is a non-voice, email-based role where you will reach out to customers to collect and verify information related to financial transactions.What We're Looking For:Good communication skills (email-focused)Strong attention to detail and accuracyAbility to follow structured processesComfortable working on repetitive, high-volume tasksBasic computer skills (Excel, Outlook, data entry)Nice to Have:Experience in banking, financial services, or loan processingBackground in data entry, documentation, or back-office operationsExposure to CRM or case management toolsWhat You'll Do:Send email requests/forms to customers to collect transaction detailsVerify customer and transaction information for accuracyFollow up via email or phone to gather missing detailsPerform data reconciliation and documentation updatesMaintain accurate records in internal systemsHandle high-volume, repetitive tasks with strong attention to detailBenefits:The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).Job Requirement Customer Support Banking Finance Document Email Verification Reach Out to a RecruiterRecruiterEmailPhoneMradul Khampariyamradul.khampariya@collabera.comApply Now