Fraud Investigator II

Title Description- The Fraud Investigator II is the full performance level for employees that are responsible for investigating fraud, calculating overpayments, initiating Administrative or Court Action on all Intentional Program Violations, establishing overpayment and overseeing collections. The Fraud Investigator II is distinguished from the Fraud Investigator Supervisor in that the supervisor spends a majority of time in supervisory activities such as handling personnel issues, problems, and evaluating the work of others. General Work Tasks (Illustrative Only) – Receives, evaluates and tracks allegations of suspected fraud; Conducts an inquiry and investigation into the allegation in an effort to determine intent or no intent on the part of the client in all program areas; Determines an Administrative Disqualification or refers to the Commonwealth's Attorney Office; Calculates overpayments when the overpayment is discovered through a fraud investigation; Trains other staff in fraud prevention and detection and may provide guidance; Works with law enforcement to prepare cases for trial; Testifies in court, as needed; Prepares reports; Reviews all new policy and procedures; Maintains Fraud Free database tracking system; and Initiates collection actions to recover overpayments. Knowledge, Skills, and Abilities: Knowledge- Working knowledge of: investigative techniques; public assistance programs; legal proceedings; collection methods; self-defense; public assistance program policies and regulations; terminology and related professional languages used within the department as such pertains to work responsibilities; applicable laws, codes, policies and procedures, including civil and court procedures; basic human behavior; and social problems and resources. Skills- Skill in operating a personal computer and the associated office and agency software. Abilities- Demonstrated ability to: communicate effectively both orally and in writing; perform addition, subtraction, multiplication, and division; calculate overpayments and track payments; testify in court proceedings; train others; establish and maintain effective working relationships with clients, associates, law enforcement, other agencies and others; work independently; analyze data, recognize gaps and collect information; draw legal and supportable conclusions; prepare reports; apply principles of persuasion and/or influence; document data from interviews, forms, and documents; and organize own work schedule. Education and Experience- High School diploma supplemented with work experience and/or training involving human services program eligibility or case management work and some legal work, which includes court involvement, researching criminal citations and investigative techniques and testimony OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities. Minimum Qualifications: Preferred Qualifications: Special Requirements: Special Instructions to Applicants: