Content Creator

Brands: Maker's Haven + The Soap GalLocation: Chandler / Mesa, AZ (in-person)The Content Creator is responsible for producing engaging, on-brand content that supports brand awareness, community growth, and marketing initiatives across digital channels. This role focuses on capturing and creating authentic, human-centered content for social media, email, and marketing campaigns. The Content Creator works closely with brand strategy and design teams to identify storytelling opportunities, bring brand moments to life, and consistently engage audiences through compelling visuals, video, and voiceover content. The ideal candidate is creative, proactive, comfortable on camera, and passionate about building community around growing brands.Key Responsibilities:Create & Capture ContentFilm and edit short-form video quickly and confidentlyRecord voiceovers and appear on camera when neededTurn ideas into content on the spotCapture behind-the-scenes, educational, product, and community contentProduce basic to intermediate product photographyExecute On-Brand ContentCreate on-brand content for:Social media (Reels, carousels, stories, static posts)Email marketing (visuals + light copy support)Marketing campaigns, launches, and promotionsIdeation, Collaboration & MomentumConsistently generate content ideas with little directionSpot trends, moments, and storytelling opportunities that fit the brandBring ideas to the table and collaborate to refine themCreate content that feels human, helpful, and community-drivenEngage authentically with followers, customers, and the maker communityOrganization & SupportEdit content using tools like Adobe, Canva, or similar platformsSupport content calendars with visuals, caption drafts, and ideasOrganize content for easy reuse across platformsAssist with basic performance tracking (what's working, what's not)Participate in content days, shoots, events, classes, and launchesHelp document in-store activity and workshopsKeep content organized in shared folders and systemsRespond to customer messages on social platforms using brand toneOther duties as assignedRequirementsEducation & Experience:High school diploma or equivalent requiredKnowledge of Instagram, TikTok, Facebook, YouTubeExperienced in capturing and editing short-form videoAbility to follow brand guidelines and creative directionComfortable working in a fast-moving, hands-on environmentPreferred Qualifications:Basic photography or lighting knowledgeFamiliar with email marketing tools and Shopify e-commerce environmentsStrong organizational skills and reliabilityPassion for supporting makers, small businesses, and creative communitiesPhysical RequirementsProlonged periods sitting at a desk and working on a computerPeriods of standing/walkingMust be able to lift 20 poundsMust be able to access various departments of a given locationMust not be sensitive to fragrances and scentsAbility to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch.Willingness to adhere to strict hygiene and cleanliness standards in a soap manufacturing environment.Work EnvironmentThis role is primarily office-based within a manufacturing facility, with regular time spent on the floor capturing behind-the-scenes and day-to-day content. You'll also work on-site at the Maker's Haven retail location, creating content that highlights our products, classes, makers, and in-store community.Occasional local travel is required, including visits to farmers' markets, pop-ups, events, and community activities to capture content. At times, the role may also involve traveling with the owner on work-related trips to film and document content for social media, product launches, and key brand moments.This is a hands-on, immersive role well suited for someone who enjoys being close to the action, identifying content opportunities in real time, and translating authentic experiences into compelling storytelling.In The Soap Gal facility we use raw materials such as powders and fragrances that may become airborne in the production process. Additional personal protective equipment available upon request.ADA Statement: The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.