Assistant Store Manager (Scottsdale)

The Assistant Store Manager (ASM) plays a key role in supporting the Store Manager and leading the store team. This role is designed to prepare future Store Managers by offering hands-on leadership experience and strategic partnership across all areas of store operations. The ASM helps drive business results, elevate the customer experience, and foster a culture of collaboration, development, and excellence. At Diptyque, we believe in leading with purpose and passion. The ASM sets the tone on the floor, inspires the team, and helps create a welcoming and luxurious environment for both clients and colleagues. Please note: This job description is not exhaustive and may evolve based on business needs.Key ResponsibilitiesClient Experience & Sales PerformanceLead by example in delivering exceptional client service and luxury experiencesSupport CRM initiatives and help achieve client engagement targetsAnalyze store performance and partner with the Store Manager to identify opportunities and drive resultsContribute to weekly and monthly business reviews and reporting Team Leadership & DevelopmentMotivate and coach the team in the Store Manager's absenceSupport onboarding, training, and ongoing development of team membersHelp facilitate daily briefings and communicate store goals clearlyFoster a culture of feedback, recognition, and continuous learning Store Operations & MerchandisingOversee daily operations including opening/closing procedures, cash handling, and adherence to company policiesSupport inventory management, product allocation, and stock optimizationExecute visual merchandising strategies and provide feedback based on sell-throughMaintain a clean, organized, and brand-aligned store environment Brand Stewardship & CommunicationEmbody Diptyque's values in grooming, storytelling, and client interactionsEnsure the team reflects the brand's luxury positioning and service standardsCommunicate brand updates, product launches, and market insights to the teamAttend meetings and calls in the Store Manager's absence Safety & ConfidentialityProtect confidential company and client informationSupport safety protocols and emergency proceduresPartner with leadership to address team concerns and maintain a safe, inclusive workplaceQualificationsMinimum 3 years of retail management experience, preferably in luxury or beautyStrong understanding of retail KPIs and business acumenProven ability to lead teams and deliver exceptional client experiencesExcellent communication, organization, and time management skillsProficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)Passion for fragrance, beauty, and luxury retailFlexibility to work evenings, weekends, and holidays as needed Hourly Rate: $27 - $29 Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization. Diptyque Paris does not tolerate discrimination of any kind and strives to create an environment where everyone can contribute to their fullest potential. The salary offered will be determined based on candidates' relevant skills, experience, and geographic region. We leverage salary transparency in every market for a seamless candidate experience. In addition to base salary, the total compensation package for this position may include bonus potential, competitive benefits, and other perks.