Customer Experience Associate

Schedule:Tuesday–Saturday, 10:30 AM – 5:30 PMPosition OverviewMill Scale Metalworks is seeking a reliable and customer-focused individual to join our team as a Customer Service Specialist. This role is ideal for someone who enjoys working directly with customers, staying organized, and contributing to a clean, efficient retail environment.Key ResponsibilitiesProvide excellent in-person customer service in our retail storeManage email correspondence with customers in a timely and professional mannerOperate the Point of Sale (POS) system for transactionsPackage and prepare customer orders for pickup or shipmentAssist with monthly inventory counts and organizationMaintain cleanliness of the store, including daily cleaning of the bathroom and kitchenettePhysical RequirementsAbility to lift and carry items weighing 50+ lbsBenefitsHealth and dental insurancePaid Time Off (PTO)Employee discountsGym membership