inside sales personnel

Job Description About the Role:SLM Fire and Safety LLC is seeking dependable, honest, and motivated office personnel to join our team in Midland,TX. This role is perfect for someone who is passionate about customer service and sales, eager to contribute to a company that prioritizes safety and quality.Responsibilities:Manage inbound customer inquiries and provide exceptional service.Process sales orders and track customer accounts accurately.Develop and maintain strong customer relationships to drive repeat business.Collaborate with the sales team to meet and exceed sales targets.Provide product knowledge and support to customers over the phone and via email.Assist in resolving customer complaints in a timely and professional manner.Utilize CRM software to manage customer interactions and sales data.Requirements:High school diploma or equivalent; college degree preferred.1-2 years of experience in customer service or inside sales.Strong communication and interpersonal skills.Proficient in Quickbooks online.Ability to handle multiple tasks and prioritize effectively.Detail-oriented with strong problem-solving skills.Positive attitude and a team player mentality.Knowledge of fire safety products is a plus.About Us:SLM Fire and Safety LLC has built a reputation for professionalism and respect with our customers. If that does not describe you, this is not the place for you. If you want an opportunity to grow with us and bring a great attitude to work every day, we may be the perfect fit.