Team Member

Team MemberPosition Summary: Responsible for delivering a "WOW" guest experience by consistently providing quality food, excellent service, and a clean restaurant environment for Jack in the Box guests.Key Duties/Responsibilities:* Models a "guest comes first" attitude; has a genuine smile, and displays a friendly and positive spirit; appreciates guests and makes them feel welcome; is always polite and courteous.* Ensures the timeliness, quality, and accuracy of all orders; conveys a sense of urgency.* Handles guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort.* Interacts effectively with diverse groups of people and does not have or display any biases.* Gets along with other team members and always shows care and respect.* Ensures personal and uniform cleanliness; helps and compliments other team members; makes new employees feel welcome and helps train employees as assigned.* Follows instructions, is consistently productive and focused.* Willingly accepts direction and feedback from management and other team members.* Follows JIB procedures and standards in performing all workstation activities.* Has excellent record of attendance & punctuality (5 minutes before scheduled start time), and is flexible to meet restaurant scheduling needs.* Is dependable and reliable.* Maintains restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.* Maintains clean, neat appearance; follows uniform and grooming standards.Qualifications:* Demonstrates integrity and ethical behavior.* Ability to stand and walk approximately 90%-95% of shift.* Ability to lift and carry 10-65 lbs.* Ability to take guests' orders, operate a cash register, and read video monitors.* Ability and desire to work in a very fast-paced environment.