SAP Program Manager

Role: SAP Program Manager – AMS & S/4 HANALocation: Lake Forest, IL (3 Days Onsite)Full-time PermanentRole Description: We need Program Manager who has very good experience in managing ECC/S4HANA AMS operations including Incident , Service Request , Problem ticket , Continuous service improvement , Automation /AI , stakeholder management in multi-vendor scenario , Governance – Tactical :daily , weekly , Strategic – Monthly, QBR )and Application development project (SAP upgrade , roll outs and other projects as per business requirements) She/ He must need to have prior SAP experience as Functional or Technical consultant and moved into Delivery management roleKey Job Responsibilities:Ensure the entire ecosystem of SAP and peripheral technologies are orchestrated to deliver the needs of the business in all aspects including functionality and availability.Build a global, multiskilled, diverse team and specialists.Build and nurture an ecosystem of partners to collaborate for the successful delivery & operation excellence of the entire SAP platform.Responsible for delivery, revenue and cost drivers of SAP AMS and other S/4 Projects.Prerequisite:5+ years of Consumer Services experience / selling into consumer Product Goods Clients5+ years of work experience with Sales / work experience with Sales in IT services, Large Transformation Projects15+ years of experience in Sales / IT Sales.15 years of Delivery Management experience delivering SAP-related projects especially AMS and other projects involving SAP in the ecosystem.Experience in delivering (2-3) S/4 HANA projects with expertise in one of the Core modulesExperience in Managing customers and stakeholders, prior experience in similar role.Strong SAP AMS experienceRetail experience: Good to haveFunctional Experience with SAP SD, FICO and MM ModulesAdditional Information:Ability to engage with client stakeholders and project team members both onsite and offshore.Very strong communication skills, ability to co-ordinate with project team and work independentlyTeam player with ability to collaborate and direct multidisciplinary teams (could be from different implementation partners)Strong understanding of Sprints and project deliverables.Education Qualification:BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.