SAP Program Manager
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Role: SAP Program Manager – AMS & S/4 HANA
Location: Lake Forest, IL (3 Days Onsite)
Full-time Permanent
Role Description:
We need Program Manager who has very good experience in managing ECC/S4HANA AMS operations including Incident, Service Request, Problem ticket, Continuous service improvement, Automation /AI, stakeholder management in multi-vendor scenario, Governance – Tactical :daily, weekly, Strategic – Monthly, QBR )and Application development project (SAP upgrade, roll outs and other projects as per business requirements) She/ He must need to have prior SAP experience as Functional or Technical consultant and moved into Delivery management role
Key Job Responsibilities:
Ensure the entire ecosystem of SAP and peripheral technologies are orchestrated to deliver the needs of the business in all aspects including functionality and availability.
Build a global, multiskilled, diverse team and specialists.
Build and nurture an ecosystem of partners to collaborate for the successful delivery & operation excellence of the entire SAP platform.
Responsible for delivery, revenue and cost drivers of SAP AMS and other S/4 Projects.
Prerequisite:5+ years of Consumer Services experience / selling into consumer Product Goods Clients 5+ years of work experience with Sales / work experience with Sales in IT services, Large Transformation Projects 15+ years of experience in Sales / IT Sales.15 years of Delivery Management experience delivering SAP-related projects especially AMS and other projects involving SAP in the ecosystem.
Experience in delivering (2-3) S/4 HANA projects with expertise in one of the Core modules
Experience in Managing customers and stakeholders, prior experience in similar role.
Strong SAP AMS experience
Retail experience: Good to have
Functional Experience with SAP SD, FICO and MM Modules
Additional Information:
- Ability to engage with client stakeholders and project team members both onsite and offshore.
- Very strong communication skills, ability to co-ordinate with project team and work independently
- Team player with ability to collaborate and direct multidisciplinary teams (could be from different implementation partners)
- Strong understanding of Sprints and project deliverables.
- Education Qualification:
- BS/BA in Computer Science, Information Technology, or an equivalent combination of education or experience.