Corporate Concierge

The Floor Host is responsible for maintaining an exceptional office experience by proactively supporting meetings, managing workspace utilization, and ensuring the overall appearance and functionality of the floor. This individual thrives in a fast-paced environment and takes pride in anticipating needs, resolving issues quickly, and delivering outstanding service.Shift: Monday-Friday Hours: 7am-4:45pmPay: $21.54Key ResponsibilitiesMeeting & Client SupportProvide real-time support for meetings across all office floorsConnect with meeting organizers and guests at the start of meetings to ensure a smooth experienceConfirm meeting room requirements in advance (lighting, AV, temperature, supplies, etc.)Provide contact support during meetings and reset rooms promptly after useFloor Presence & Workplace ExperienceConduct continuous floor tours to ensure all areas are clean, organized, and client-readyServe as a visible and approachable resource for guests, visitors, and employeesRespond to questions and requests in person, via email, and by phone with timely and knowledgeable solutionsAnticipate needs and resolve issues at the first point of contact whenever possibleWorkspace & Room ManagementSupport a flexible, hoteling-style workplace by assisting with workspace and meeting room needsMonitor room usage, attendance, and scheduling accuracyReclaim unused meeting spaces and optimize workspace utilizationEnsure meeting spaces are used effectively and align with reservationsOperations & CoordinationOpen and close designated work areas, ensuring readiness for daily operationsPartner with facilities teams to report and resolve maintenance issues (furniture, lighting, carpet, etc.)Ensure all equipment is properly stored and secured when not in useCapture and report customer interactions and service dataCompliance & StandardsFollow all company and client policies, procedures, and safety guidelinesMaintain a high standard of professionalism, presentation, and service deliveryWhat Success Looks LikeA consistently clean, organized, and welcoming office environmentSeamless meeting experiences with minimal disruptionsHigh client and employee satisfaction through proactive supportEfficient use of meeting rooms and workspaceAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.