Implementation Coordinator

Implementation Coordinator at Smartly TechnologiesLocation: United States — 100% RemoteJob Type: Full TimeSalary: $73,500 - $82,500 per yearAbout The OpportunitySmartly Technologies is adding a Implementation Coordinator to its team supporting managed IT, cybersecurity, cloud services, software and web delivery, technical support, systems, data, projects, and customer service. The Implementation Coordinator will coordinate customer or internal system implementations from setup through launch. The opening is full time, fully remote, and open to candidates throughout the United States.What You'll Work OnMaintain implementation plans, milestones, requirements, owners, dependencies, and launch dates in the Implementation Coordinator role at Smartly Technologies.Gather configuration, data, access, workflow, and integration requirements from the relevant stakeholders as part of the Implementation Coordinator role at Smartly Technologies.Coordinate setup, testing, training, data preparation, and issue resolution before go-live across managed IT and technical delivery in this Implementation Coordinator position.Track open implementation questions, risks, blockers, and required decisions and escalate delays promptly for the Smartly Technologies team as part of Implementation Coordinator work.Document configuration choices, test results, handoff notes, and launch readiness while supporting managed IT and technical delivery in the Implementation Coordinator role at Smartly Technologies.Support post-launch follow-up and ensure unresolved items are transferred to the correct support owner as part of day-to-day Implementation Coordinator responsibilities at Smartly Technologies.Skills & ExperienceStrong project coordination, customer communication, organization, and documentation skills for the Implementation Coordinator opening at Smartly Technologies.Comfort using implementation, project-management, ticketing, spreadsheet, and collaboration tools.Ability to coordinate technical and non-technical tasks across multiple stakeholders.Good judgment about dependencies, launch risks, and escalation timing.Strong follow-through on milestones, testing, documentation, and handoffs.A pre-employment background check is required.Position DetailsEmployment type: Full TimeWork arrangement: 100% Remote — United StatesExperience level: AssociateBase salary: $73,500 - $82,500 per yearApplySubmit your resume and complete the online application. Please make sure your contact information and work history are current before submitting.