Account Manager

Why You Want to Work Here:Join a well-established and mission-driven organization known for delivering accurate, data-driven insights that help consumers make informed decisions. This is a great opportunity to be part of a collaborative, fast-paced team that values both professional growth and work-life balance. The company fosters a supportive environment where employees are encouraged to take ownership of their work, solve problems, and contribute to continuous improvement.Responsibilities:Manage customer and partner accounts in a high-volume outbound calling environmentMonitor and troubleshoot data flow issues for both partners and clientsServe as a primary point of contact to ensure consistent and accurate data transmissionCommunicate program value and maintain strong client relationshipsIdentify and resolve technical/data-related issues impacting account performanceSupport ongoing improvements and adherence to internal processesMaintain accurate records and updates within CRM systemsRequirements:2+ years of account management or client retention experience (call center environment preferred)2+ years of experience in technical support or troubleshooting-related rolesStrong organizational and analytical problem-solving skillsProactive, detail-oriented, and team-oriented with a competitive mindsetExperience using CRM systems (Salesforce preferred)Strong communication skills, both written and verbalBachelors degree preferred