Director of Call Center Excellence

A leading aftermarket remanufacturing company in Humble, Texas, is seeking a Director of Call Center Operations to enhance customer service and operational excellence. This role involves overseeing call center functions, managing a large team, and developing strategies to improve performance. Ideal candidates will have extensive experience in call center operations with proven leadership skills. If you're passionate about optimizing processes and customer satisfaction, this position offers a chance to make a significant impact. J-18808-Ljbffr