Sr. Technical Specialist

Senior Technical Specialist Zensar is looking for a Senior Technical Specialist in the United States (100% Remote). This position is open for Full Time with excellent benefits and professional growth opportunities.About the Role The Strategic Process Architect designs and optimizes end-to-end business processes to enable scalable, efficient, and AI-ready operations. This role bridges strategy and execution by translating business objectives into streamlined workflows, intelligent automation opportunities, and measurable outcomes—while maintaining the right level of abstraction to drive clarity without getting lost in the weeds.Key Responsibilities:Assess and map current-state processes across functions and systems, tailoring the level of detail to the audience and objective (from high-level value streams to task-level workflows)Define and standardize process taxonomy, hierarchies, and naming conventions to create consistency and reusability across the organizationApply Business Process Management (BPM) principles and frameworks to ensure processes are structured, measurable, and scalableIdentify inefficiencies, risks, and opportunities for simplification, standardization, and automationDesign future-state processes aligned to business strategy, operating models, and growth goalsStay elevated above execution details while knowing when to dive deeper to unblock teams or resolve ambiguityPartner with business and technology teams to implement solutions and drive adoptionDefine process metrics, KPIs, and continuous improvement mechanismsWhat Success Looks Like:Processes are documented at the right level of detail; clear, usable, and actionable without unnecessary complexityA consistent process architecture and taxonomy enables scale across teams and use casesReduced cycle times and operational costsIncreased scalability, transparency, and cross-functional alignmentSeamless integration of automation, data, and AI into workflowsZensar believes that diversity of backgrounds, thought, experience, and expertise fosters the robust exchange of ideas that enables the highest quality collaboration and work product. Zensar is an equal opportunity employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Zensar is committed to providing veteran employment opportunities to our service men and women. Zensar is committed to providing equal employment opportunities for people with disabilities or religious observances, including reasonable accommodation when needed. Accommodation made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired.All applicants must be legally authorized to work with Zensar. Visa sponsorship may be available for qualified applicants for certain positions.Zensar values your privacy. We'll use your data in accordance with our privacy statement located at: https://zensar.com/privacy-notice