Partner Operations Lead

ROLE:The Partner Operations Lead is responsible for owning and scaling the operational backbone of the Company’s Partner and Account Management function. This role partners closely with leadership across Business Development and Account Management to build, optimize, and maintain the systems, workflows, and reporting infrastructure that power the Company’s partner ecosystem. This is not a coordination role; this position is accountable for creating and driving operational excellence across partner-related processes and systems.RESPONSIBILITIES:Embracing a fast-paced environment while engaging in meaningful customer interactions.Typical day-to-day responsibilities include:Build and manage partner onboarding workflows end-to-end, ensuring efficiency, accuracy, and scalabilityEnsure all partner information, deal structures, and deliverables are properly captured, documented, and executedIdentify onboarding and operational bottlenecks and drive continuous improvement in speed and qualityOwn and maintain operational systems across Salesforce (CRM), Asana (project management), and Google Workspace / Microsoft Office toolsDesign, implement, and optimize workflows that improve team efficiency and reduce manual workDrive consistent adoption, usage, and discipline across systems within Business Development and Account Management teamsMaintain high standards for CRM hygiene, data integrity, and system accuracyBuild and manage reporting dashboards to provide leadership with visibility into partner performance and pipelineTrack and analyze key operational metrics including pipeline activity, onboarding timelines, and partner performance signalsAct as the operational bridge between Business Development, Account Management, and LeadershipEnsure cross-functional handoffs are seamless, clearly defined, and consistently executedDrive accountability across teams for timelines, deliverables, and adherence to established processesProactively identify operational gaps and implement solutions before they impact performance.Who We Are: OUR MISSIONWe aim to serve, advise, and support entrepreneurs every day. ABOUT USRemember when every step of launching your dream felt like a mountain? Debt loomed, the tax code was a cryptic puzzle, and building a rock–solid foundation seemed impossible. PRIME Corporate Services was forged from that very struggle - by entrepreneurs who knew there had to be a better way. We are not just a faceless firm; we are a co-pilot for founders, operators, and business builders navigating the chaos of growth. We help cut through red tape, simplify complex systems, and help entrepreneurs structure their business for long-term financial freedom. From entity structuring to tax strategy to business credit and funding, we don’t just protect businesses - we help to scale them. Our team partners directly with high-growth entrepreneurs and affiliate partners to drive measurable outcomes; more leads, more revenue, and stronger businesses. We deliver expert guidance and exceptional service at every stage of the business journey. WHY YOU’LL LOVE WORKING HEREImpact at scale: Your work will shape the experience of thousands of entrepreneurs working with PRIME.Autonomy + Accountability: You’ll be trusted to lead, experiment, and deliver results — no micromanagement, just momentum.Collaborative Culture: You’ll work alongside creative thinkers, engineers, and business leaders who care deeply about customer success and innovation.Modernization Mission: You’ll play a key role in bringing advanced tech, analytics, and discipline to a growing organization — setting the foundation for the next generation of PRIME’s digital ecosystem.BENEFITS & PERKSCompetitive Compensation - Salary + performance based bonusComprehensive Health Coverage - Medical, dental, and visionPaid Time Off - Generous PTO, sick days, and paid holidays401k with Company match (we match up to 4%)Parental Leave - Paid leave for new parentsImpact-Driven Culture - Small team, big missionGym Pass - Company sponsored access to local gymsFree soda and snacks