Instructional Designer

Job Description:Enhance the online customer training portalDesign/build customer education via e-learning modules using Camtasia, Articulate Rise 360, and GeniallyCreate courses from training event sessionsBe hands-on and focused on becoming a product expertCollaborate on new and dynamic projectsOwn larger projects from start to finishUpdate and maintain existing Academy contentWork with PS and CS teams for education content integrationIdentify and iterate on non-product training contentCreate videos and courses based on the Education Content RoadmapCollaborate on course development and certificationsRequirements:2-4 years experience in instructional design in the SaaS industryExperience in training development (online and live)Experience and proficiency in AI tools such as ChatGPT, Google Gemini, Descript, Videate, etc.Excellent project management skills and the ability to manage several important projects at one timeProven ability to work under pressure and within quick turnaround timesPassionate about working with customers and distilling technical information into consumable content that enables them to do their jobs in Iterable effectivelyExperience using Camtasia, SnagIt, Articulate Rise 360, Genially, Canva, Descript and SkillJar LMSA love for tech and how it can help peopleExperience with email marketing, push or SMS software is a plusLMS administration (experience building course content within a learning management system)HTML or other technical coding experienceBenefits:Paid parental leaveCompetitive salaries, meaningful equity, & 401(k) planMedical, dental, vision, & life insuranceFlexible PTODaily lunch allowanceMonthly Employee Wellness allowanceQuarterly Professional Development allowancePre-tax commuter benefitsComplete laptop workstation