Staff UX Designer - Acton, MA (Hybrid)

Position Overview:We're looking for a Staff UX Designer to lead high-impact design efforts across Insulet's digital experience ecosystem, shaping how customers interact with the broader Omnipod system. In this role, you'll own strategic initiatives that span multiple teams and platforms—including onboarding, customer portals, healthcare provider tools, and data dashboards.As a senior-plus individual contributor, you'll operate with significant autonomy, influence product and design direction, and elevate team capabilities. You'll work closely with UX leadership, product managers, engineers, and business stakeholders across the U.S. and internationally to unify digital experiences, advocate for human-centered design, and drive measurable outcomes.Staff UX Designer Responsibilities:* Drive UX strategy and vision across multiple complex projects and teams.* Collaborate across functions to shape product roadmaps and long-term experience goals.* Tackle systems-level problems, evolving and unifying fragmented experiences.* Guide and influence other designers through critique, mentorship, and process leadership.* Leverage customer insights from a range of stakeholders—internal users, HCPs, and people living with diabetes.* Apply deep expertise in human-centered design, accessibility, and responsive systems.* Help evolve Insulet's design language and operational UX practice.* Apply best practices in accessibility, usability, and responsive design to create experiences that are inclusive, scalable, and intuitive.* Participate in agile development cycles and contribute to product planning by advocating for user needs and experience quality.* Partner with technical integration teams to ensure seamless user experiences across connected platforms, including evaluating APIs, understanding data flows, and contributing to branding and UX alignment across external and internal systems.* Champion a customer-first mindset, advocate for UX excellence, and help define success metrics and outcomes in cross-functional forums and design reviews.* Evolve and improve existing products, unify fragmented experiences, and create seamless, cohesive journeys across the product ecosystem.* Gather and synthesize insights from diverse stakeholders, including internal users (e.g., customer service, sales, training teams), healthcare providers, and people living with diabetes, to inform design decisions.* Contribute to the evolution of Insulet's design system and experience standards as our brand and platform mature.* Mentor and support other designers through informal coaching, design critiques, and shared knowledge-building.* Support ongoing improvement of team processes, tools, and collaboration practices, contributing to a strong UX culture.Skills / Characteristics:* Exceptional systems thinker and design strategist.* Highly skilled communicator and facilitator across disciplines and leadership levels.* Visionary, yet detail-oriented with an ability to execute and influence at scale.* Trusted collaborator who builds strong relationships in cross-functional teams.* Expert in storytelling through visual and verbal means to align broad audiences.* Champion of inclusive design, accessibility, and user advocacy.* Fluent in agile environments and experienced in design operations leadership.Qualifications:* Bachelor's or Master's degree in a relevant field such as HCI, Psychology, Design, or equivalent experience.* 8+ years of UX/product design experience, with demonstrated strategic impact across complex digital ecosystems.* Deep expertise in human-centered design, systems thinking, and digital accessibility.* Proven ability to influence direction through research, facilitation, and design leadership.* Experience designing for regulated industries or data-driven platforms is a plus.* Advanced portfolio demonstrating high-fidelity execution and large-scale UX outcomes. Additional Information:* Advanced portfolio demonstrating high-fidelity execution and large-scale UX outcomes.* This role is in a hybrid environment with on-site collaboration in Acton, MA.* Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Acquisition Specialist can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.* Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.* We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!* At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.NOTE: This position is eligible for hybrid working arrangements (requires on-site work from our Acton office at least 3x/week; may work remotely other days). #LI-HybridAdditional Information:Compensation & Benefits:For U.S.-based positions only, the annual base salary range for this role is $142,400.00 - $213,575.00This position may also be eligible for incentive compensation.We offer a comprehensive benefits package, including:• Medical, dental, and vision insurance• 401(k) with company match• Paid time off (PTO)• And additional employee wellness programsApplication Details:This job posting will remain open until the position is filled.To apply, please visit the Insulet Careers site and submit your application online.Actual pay depends on skills, experience, and education.Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please J-18808-Ljbffr