IT Project Manager (SAP)

IT Project Manager (SAP) Non-Union PositionProject Management Office; Portland, Oregon (US-OR)Hybrid schedule available for Oregon & Washington residents.Regular FT, ExemptPosting # 5543About Us:At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.In addition to environmental stewardship, we’re also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.NOTE:Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific in‑office days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.The Role:This role is for an SAP Information and Technology Services Project Manager. This role works collaboratively with procurement, accounting, finance, engineering, IT&S, facilities and external vendors and partners to successfully deliver projects at NW Natural. This role will serve as a subject matter expert on PMO processes, tools, and deliverables to support other procurement resources operating in a project management capacity. This role will also actively participate in identifying, assessing, and implementing process improvements within the PMO.Day to Day:Responsible for driving assigned projects throughout all project phases from initiation, through close, in accordance with the PMO’s project delivery process and best practices. Build strong relationships with the project team, sponsors, stakeholders, vendors and leadership, escalating any issues thoughtfully and proactively.Lead the project intake process within PMO project management tool and obtain all required stakeholder approvals. Work with the project team to establish accurate project goals, scope of work, budget, and schedule.Oversee project team and external consultants throughout the project lifecycle and ensure deliverables are completed to NWN’s standards of accuracy and quality.Periodically work with the project team and stakeholders to identify, collect, and manage project risks and issuesDevelop, manage, and update the project actual and forecast cost. Manage cost performance to both forecast and budget and conduct analyses to identify and remediate variances as needed.Assess, document, and communicate any changes in the project’s scope, cost, and schedule baseline. If required, manage the Change Order request/approval process in accordance with PMO change management best practices.Manage project communications, including meetings, status reports, monthly portfolio reviews, and other communications. Schedule and lead periodic project team meetings and deliver meeting minutes and action items as required. Present project status reports at routine monthly executive/project sponsor meetings. Deliver ad hoc communications as needed or directed to maintain project transparencyIdentify, procure, and manage project-related human resources, including FTEs and contractors, from NW Natural resource managers or vendor partners. Provide all team members with clear guidance regarding tasks and deadlines. Work with project team members and resource managers to address and resolve any performance concerns.If external vendors, contractors, or resources are engaged on the project, assist purchasing with the development of request for proposal (RFP) scope documents for outside vendors. Coordinate the issuance of RFPs with NWN procurement team.Negotiate and obtain approval as required for vendor change orders. Manage vendor schedules, deliverables, and cost according to their respective SOWs. Integrate vendor project information into the project plan.Ensure adequate touchpoints and communications exist between NW Natural sponsors, steering committees, and stakeholders and vendor project team members.Prepare and submit PMO required documentation throughout the project lifecycle process. Track, collect and organize all relevant project information in accordance with PMO change management best practices.Complete other duties as assigned, including process and/or deliverable improvement projects or other work as assigned by your manager or PMO leadership.Come on your first day with:PM2:Preferably holds an SAP Activate Project Manager certificationDemonstrated success applying project management concepts and techniques across projectsSuperb communication and presentation skills across all levels of the organizationDemonstrated analytical skills, including problem solving and critical thinking, with attention to detailAbility to facilitate meetings and manage difficult conversations with tact and diplomacyAbility to gain and maintain credibility at all levels of the organizationBachelor’s degree in business, [technology, engineering. construction] or related fieldPMI or equivalent certification preferred5+ years of project management experiencePM3:In addition to PM2 requirements,Thorough knowledge of project and program management theories, models, and techniques for [information technology, construction, engineering] projectsDemonstrated success applying project management concepts and techniques across complex, mission-critical projects/programs with multiple cross-functional dependenciesMaster’s degree in business, [technology, engineering, construction] or related field preferred8+ years of progressive project management leadership experienceKnowledge and experience with the Information Technology Infrastructure Library (ITIL) Service Lifecycle phases, framework, and best practices.Knowledge and experience with Sarbanes Oxley (SOX) controls and testing process.Experience with SAP Products, S/4Hana, Azure Dev Ops, SharePoint and Microsoft ProductsExperience in the Utility IndustryExperience managing SAP software implementations and upgradesAbility to lead project teams of varying sizesAbility to manage and oversee system integrators and vendor partnersWhat we offer:Health & Wellness –Rich health insurance benefits with competitive employer contributionFree access to an online wellness resources platformWork Life Balance -Up to 23 Vacation Days80 Hours of Sick Time10 paid holidays and 3 floating holidaysFlexible work arrangements3 weeks paid parental leaveBe part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.1500 sq foot exercise facility and secure bike roomFinancial -Meaningful annual incentive bonus opportunity in addition to base salaryCompetitive 401K company contribution and match15% discount on NW Natural stock through Employee Stock Purchase ProgramUp to $5250 a year in tuition reimbursementWellness incentive programDiscounts -20% off natural gas serviceUp to 30% discount at NW Natural Appliance CenterTriMet Pass for all HQ employeesGenerous discounts with Verizon & AT&T WirelessBase salary range: $98,450.00 - $140,300.00 (Level 2) or $110,250.00 - $157,100.00 (Level 3) per year, depending on qualificationsAnnual Target Incentive: Level 2, 9.5% targetLevel 3, 12.0% targetTargets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% – 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.https://www.nwnatural.com/about-us/the-company/careersDeadline: 5/19/26Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.E-Verify InformationNW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.All applications must be submitted through NW Natural’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.