Host, Summit House - Summer 26

SeasonalWORK AND PLAY IN THE MOUNTAINSJoin our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, its more than our work. Its our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because its an experience you just dont get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!BIG PEAKS, BIGGER PERKSEmployee perks:Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)+ Free Alterra season pass for spouse and dependents 25 & under50% off window ticket price at IKON partner resortsFree access to Alterra Mountain destinations during time offFree ski-referral letters for employees to use at other mountain resorts during time offFree friends & family day-ski vouchers (Periodic allotment)Discounts on Ski & Snowboard LessonsDiscounts on Ski & Snowboard RentalsDiscounts on Gear Tune-UpsDiscounts on Food & BeverageDiscounts at Crystal Mountain Retail shopsFree Crystal branded swagPro deals on gear with 100s of brandsDiscount MarketplaceDeals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and moreEmployee-only Night Skiing eventsEmployee Housing Available for eligible positionsAccrued paid time off for eligible positionsGroup health insurance for eligible positions401K benefit and generous match with immediate vesting for all staff members over 18Opportunities for growth, advancement, and year-round employmentPosition Title: Hostess /HostBusiness Unit: Food & BeveragePosition Reports to: Restaurant General Manager , SupervisorPositions Reporting to this Role: NoneLocation: WashingtonPay: $1 7.13 + TipsFT and PT positions availableRESORT OVERVIEW, CULTURE AND VISIONCrystal Mountain is the Pacific North Wests premier destination for skiers, snowboarders, and summer adventurers . We are part of Alterra Mountain Company which consists of some of the worlds most aspirational brands .A career with Crystal Mountain is more than what you do today; its being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty .We are here to shape the future of mountain adventure.We Embrace EmpowermentWe Honor AuthenticityWe Cultivate CollaborationWe Prioritize PurposeJOB SUMMARYAs a re staurant hostess /host of Crystal Mountain you have the most control over the flow of the restaurant. You are a key piece in the restaurant operation and direct the flow of service, working with the manager , the servers, and the kitchen on timing seatings to provide the best possible guest experience. You will greet guests with a smile as they enter and show them to their table , engag ing with guests to ensure their meal is as good as it should be . To do well in this role you should be comfortable standing for long periods and keeping order over a very busy shift.ESSENTIAL DUTIESGreet g uests promptly in a professional, friendly, and welcoming mannerManage waitlists using designated systemsProvide accurate wait time estimates and maintain communication with waiting guestsEscort guests to tables and present menus in accordance with service standardsMaintain awareness of table availability, server sections, and pacing of serviceCommunicate effectively with management, servers, and support staff regarding seating flowAdjust seating plans to optimize guest experience and operational efficiencyHandle inquiries regarding waitlist, hours, and menu offeringsAssist servers with set up and preopening workMaintain cleanliness and organization of the host stand and entry areaSupport service team as needed during peak periodsOther duties as assignedKNOWLEDGE, SKILL AND ABILITY REQUIREMENTSHigh School diploma or equivalent preferredAbility to provide top notch customer service in a fast - paced environmentA positive attitude and ability to work well under pressure with all restaurant staffDoes high quality work w ith minimal supervis ionPHYSICAL DEMANDS AND WORKING CONDITIONS -This position is required to work days , evenings, weekends and holidays while in operation .Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.Manual dexterity to operate a computer and other common office equipment on a constant basis.Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.Ability to work for extended periods of time bending, reaching, and speaking on a constant basis.Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.To perform this job successfully, an individual must be able to perform each essential duty satisfactoril y . R easonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.An Equal Opportunity EmployerRequiredPreferredJob IndustriesOther