IVR Developer

This is Nalinikaran from AB2 Consulting Inc. & Datamaxis Inc. We are a consulting and IT staffing service provider, headquartered in Okemos, MI. & Reston, VI. We are recognized for our expertise and focus on eCommerce IT Consulting and Staffing Services.We are currently looking for an Application Developer - IVR, for our client in Okemos, MI. Kindly go through the below job description for more details.    Job Title: Application Developer - IVRJob Type: Contract  Location: Okemos, MI Client: Delta Dental Skill MatrixIVR SOAP, VXML SQL, XML, RESTPBXSIP based VoIP traffic Genesys Cloud is a plus.   The ideal candidate should have at least 5 years of experience in one or more of the following:Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.Knowledge of PBX architecture, telecommunication network services, and contact center systems.Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.Strong understanding of contact center operation, including key metrics and workforce management needsAs well as experience with management and development of speech recognition systems and grammarsWorking Knowledge of Genesys Cloud is a plus.If you find this job description interesting, then share your updated resume ASAP along with the following details.--Best Regards, Nalini Karan – Technical RecruiterDATAMAXIS, Inc 1767 Business Center Dr, Reston, VA 20190 | E-Mail: NKaran@datamaxis.net