Director, IT and Infrastructure

Director, IT and Infrastructure The Director of IT and Infrastructure is a strategic and hands-on technology leader responsible for driving agility, scalability, and resilience across enterprise and production environments. This role oversees the infrastructure that powers both internal IT systems and customer-facing production applications ensuring the environment supports fast-moving engineering workflows, continuous integration and deployment (CI/CD), and secure, high-availability operations. Reporting to the Head of IT and Cybersecurity, this position partners closely with Engineering, DevOps, Security, and Cloud Operations to modernize the company's hybrid infrastructure, optimize automation pipelines, and enable faster innovation cycles without compromising reliability or compliance. Key Responsibilities Infrastructure and Operations Leadership Lead the design, implementation, and continuous improvement of on-premise, hybrid, and cloud infrastructure supporting enterprise systems and production workloads Ensure high availability, performance, and security of all core infrastructure services including compute, storage, networking, and cloud environments Oversee production operations with a focus on observability, scalability, and proactive incident management Agility and CI/CD Enablement Drive adoption of DevOps and Agile practices across IT and infrastructure teams to accelerate release cycles and reduce deployment friction Partner with engineering and product teams to enable CI/CD pipelines, environment provisioning, and automated testing frameworks Establish infrastructure-as-code and configuration management standards (e.g., Terraform, Ansible, or equivalent) to ensure consistency and repeatability Collaboration with Engineering Serve as a bridge between IT and software engineering teams, ensuring infrastructure decisions directly support developer velocity and reliability of production systems Partner with Engineering leadership to align infrastructure roadmaps with product delivery timelines and technology evolution Advocate for operational excellence by embedding observability, performance tuning, and postmortem culture into the engineering process Strategic Planning and Governance Define and execute a multi-year infrastructure modernization roadmap that enables agility, automation, and cost optimization across data centers and cloud platforms Manage infrastructure lifecycle planning-including capacity, patching, upgrades, and end-of-life management Ensure compliance with security, audit, and operational standards in coordination with the Information Security team Team and Vendor Leadership Lead and mentor a team of system engineers, cloud administrators, and IT operations specialists Foster a culture of ownership, speed, and continuous improvement within the infrastructure team Manage relationships with key technology vendors, service providers, and support partners to ensure value alignment and operational excellence Qualifications Bachelor's degree in Computer Science, Information Systems, or related field; Master's preferred 10+ years of experience in IT infrastructure or operations roles, with at least 5 years in a leadership capacity Proven experience building and supporting CI/CD environments in hybrid or multi-cloud architectures (AWS, Azure, or GCP) Strong technical background in Linux/Windows systems, networking, cloud platforms, and automation frameworks Hands-on understanding of infrastructure-as-code, container orchestration (e.g., Kubernetes, Docker), monitoring tools (e.g., Prometheus, Grafana), and DevOps toolchains (e.g., Jenkins, GitLab, ArgoCD) Demonstrated success leading cross-functional technical teams in fast-paced engineering or SaaS environments Excellent communication, collaboration, and problem-solving skills; able to translate technical issues into business outcomes Preferred Experience Experience supporting production customer-facing environments in SaaS, networking, or high-availability domains Prior background working closely with software engineering and SRE teams to improve agility and reliability Knowledge of security frameworks, ITIL principles, and automation-first operations Familiarity with FinOps or cloud cost management practices Experience managing remote teams Why Join Us This is a unique opportunity to lead the next phase of infrastructure evolution where speed, stability, and scalability converge. The Associate Director of IT and Infrastructure will play a pivotal role in shaping how the company delivers value through technology, ensuring that engineering, IT, and production environments operate as a unified, agile ecosystem. A10 Networks is an equal opportunity employer and a VEVRAA federal subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. A10 also complies with all applicable state and local laws governing nondiscrimination in employment. LI-AN1 - Hybrid Targeted compensation guideline: $190,000 - $230,000. Compensation will vary based on number of factors, including market demand for specific skills, role type, job level, and individual qualifications. Final salary offers are determined by considerations including, but not limited to, subject matter expertise, demonstrated skill level, relevant experience, geographic location, education, certifications, and training.