Client Service Representative - Entry Level

We partner with charitable organizations to amplify their programs, increase donor engagement, and drive meaningful community impact. As part of our continued growth, we are seeking a motivated and detail-oriented Client Service Representative to join our team.In this role, you will act as the primary point of contact for our Fundraising and Marketing & Communications teams, supporting donation processing, donor database management, and delivering exceptional customer service to donors and stakeholders.Key Responsibilities Serve as the main point of contact for all internal and external fundraising inquiries. Deliver outstanding donor customer service, ensuring timely acknowledgment, appreciation, and retention of new and existing donors. Collaborate with management and the communications team to create and distribute compelling donor communications. Support the planning and execution of fundraising events, including logistics, coordination, and on-site assistance. Maintain and manage the donor database (CRM), ensuring data accuracy and providing internal training and support. Assist with data entry, reporting, and analytics, including generating reports and resolving data queries to meet deadlines. Stay up to date with fundraising trends, nonprofit industry news, and donor engagement strategies. Proactively suggest and implement new ideas to improve fundraising performance and donor experience. Requirements Passion for nonprofit work, fundraising, and community impact (previous experience is an asset but not required). Strong attention to detail and data accuracy. Positive, proactive, and solution-oriented mindset. Excellent problem-solving and organizational skills. Strong written and verbal communication skills. Why Join Us? Make an Impact: Play a key role in supporting initiatives that create real, positive change. Collaborative Culture: Work with a dynamic, supportive team that values innovation and teamwork. Career Growth: Build experience in fundraising, donor relations, and nonprofit marketing, while advancing your professional skills.