Assistant Retail Manager

Job Description: The Assistant Retail Manager will be responsible for developing a positive Petland culture within the store that results in a team of Pet Counselors delivering superior customer service. Job Requirements: Strong communication skills, both oral and written. Ability to follow operating systems and directions from General Manager and/or Store Franchisee. Flexibility and stamina to work retail hours. Ability to perform basic math skills. Ability to work with a team of employees as well as other department heads to ensure that business goals are met. Responsibilities: Must be systems oriented and be able to use the Petland systems to provide great customer service. Must teach, educate, influence, persuade, motivate and develop Pet Counselors. Must have a floor presence and constantly direct Pet Counselors toward customer interaction. Must maintain a high standard of appearance and professionalism for ones self and staff by maintaining good hygiene and the Petland uniform. Ensure that employees maintain strong customer counts, high average tickets and dollars per hour through; monitoring, use and review of employee scorecards. Monitor and affect sales by department and sub-department, as well as the ratios between pets and the corresponding supplies. Positively affect staff morale and culture for both sales performance and community relationships. Perform other duties as assigned by the General Manager and/or store franchisee. Job Type: Full-time Pay: $30,000.00 - $50,000.00 per year Benefits: Employee discount Flexible schedule Shift: Day shift Evening shift Ability to Relocate: Iowa City, IA 52240: Relocate before starting work (Required) Work Location: In person