Regional Coordinator

Job Description Summary‎Regional Coordinator‎How Will You Make An Impact & Requirements‎Position SummaryThe Regional Coordinator assists the Regional Vice President and practice leadership in the overall efficiency, effectiveness and consistency of operational processes. The Regional Coordinator analyzes and synthesizes data from multiple sources, to identify trends and root cause that drive a proactive improvement approach.Overall ObjectivesSupport Regional and market leaders across critical aspects of day-to-day functions of the businessEnsure bi-directional communication between Operations leaders, offices, and corporate departmentsConsistently review operational reports to prepare regional summaries and identify areas of concern for existing and newly acquired practicesPerform process validation within the medical practicesServe as a conduit during medical practice acquisitions to help design effective operational processes and ensure staff/provider competencyEnsure key projects and strategic initiatives are effectively operationalizedEssential Duties & ResponsibilitiesPartner with Regional leadership to establish routine list of reports for consistent analysis (Collect data from practices and produce reportsCompare data from multiple sources to identify regional trends, areas of concern (i.e., outliers) for further review by Regional/practice leadership, and action steps to initiate improvements. Perform site visits to validate key processesPartner with Compliance and Process Improvement Support Lead to ensure policies, procedures and best practice workflows are fully operationalized. Participate in project meetings to assist in developing implementation strategies for strategic initiatives and corporate priorities. Track open items, initiate follow ups and perform implementation tasks on behalf of region (e.g., after hours call process). Partner with acquisition team to design optimal workflows (e.g., ordering of/access to ancillary services, referrals, specialty services), monitor key performance indicators during transition, and identify areas of concern for attention of Regional/practice leadership. Partner with Operations Trainers during acquisitions to help oversee completion of training plans, progress with mentoring programs, and assessment of key competencies. Work with practice leaders to organize and support regional meetings and outreach programs (PODs, Regional PMs, Open Houses, Sponsored events, etc.).Partner with corporate departments on behalf of practice leadership for support of special projects (marketing initiatives, pilot programs, facility enhancements, equipment upgrades).Qualifications/Education/ExperienceBachelor’s degree requiredMinimum of three years in similar role or healthcare position with responsibility for implementing changeProject management experience strongly preferredProficiency in advanced Excel skills requiredAttention to DetailHigh level of accountabilityUp to 20% travel to work from medical officesSupervisory ResponsibilitiesThis job has no supervisory responsibilities.