Bell Attendant

Bell Attendant Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City.About the Role At Four Seasons Nashville, the Bell Attendant plays a key role in creating a seamless arrival and departure experience. This role assists guests with their luggage, supports deliveries throughout the hotel, and ensures guest belongings are handled with the utmost care and professionalism.What You Will DoAssist guests with their luggage during both arrival and departure, delivering bags to guest rooms and picking them up upon checkout.Provide in-room orientation for guests when the Guest Relations team is unavailable.Maintain accurate records of luggage deliveries, pick-ups, and storage.Deliver and retrieve guest items, hotel packages, and parcels as needed.Greet all guests passing through the lobby and offer assistance proactively.Perform errands for guests or the hotel, including those requiring short local travel.Handle guest interactions with professionalism and warmth, resolving concerns and assisting with inquiries related to hotel services, directions, in-house events, and more.Uphold Four Seasons' EmPact Work Rules and Standards of Conduct.Collaborate harmoniously with co-workers, supervisors, and related departments.Support non-essential duties such as maintaining cleanliness in the lobby and luggage storage areas, assisting Concierge and Front Desk teams, and supporting Door, Guest Relations, and Valet during busy periods or staffing needs.What You BringHigh School Diploma required.Guest services experience preferred, but not required.Ability to read, write, and speak English.Strong customer service mindset and the ability to interact with guests professionally.Physical ability to lift luggage and stand for extended periods.No prior supervisory experience required.What We OfferCompetitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesEmployee discount for stays at any Four Seasons worldwideComplimentary dry cleaning for employee uniformsComplimentary employee mealsSchedule & HoursInsert work type (Full-Time / Part-Time)Eight-hour shifts; schedule may vary depending on business needsMay include mornings, afternoons, evenings, weekends, and holidaysVisa Requirements Authorization to work in the United States is required for this role.