Parent Relations Director, Alpha - $200,000/year USD

Location: On-site at Palo Alto, Piedmont, San Francisco, La Jolla (San Diego), or Los Angeles (South Bay), CACompensation: $200,000/yr Full-time salaryBenefits: Health, vision, dental, 401k, PTO, and moreThe families in your care don't require additional services. They require someone they trust completely.This position anchors that trust. You will be the individual families turn to when uncertainty arises, when perspective is needed, or when something important warrants sharing. Not out of obligation—but because that trust has been earned. Your impact will define how they experience their child's learning at one of five California locations: Palo Alto, Piedmont, downtown San Francisco, La Jolla, or South Bay (Los Angeles).Alpha is constructing a fundamentally different school. Students finish their core academics in two hours daily through AI-powered platforms, dedicating the remainder of their time to public speaking, critical thinking, and applied execution. No lectures. No busywork. Performance in the top 1% nationally. Our families are discerning, well-counseled, and frequently skeptical. They demand clarity, not rehearsed responses.You will steward that dialogue over the long term. Not only at enrollment, but throughout the years. You will communicate fluently about AI—its mechanisms, its shortcomings, and its significance—particularly with families who launch companies, fund them, or demand rigor in every choice. If you cannot sustain that caliber of discourse, this position will prove burdensome. If you can, it becomes among the most intellectually stimulating roles in education.This is not client management. This is enduring trust with ultra-high-net-worth families who require discretion, judgment, and steadiness. If that context resonates—and you use AI daily to think, write, and operate more efficiently—you will see the opportunity at once.What You Will Be DoingSteward the complete relationship with every family on campus, cultivating trust that deepens over timeIdentify concerns early and address them with discretion, urgency, and reliable judgmentSustain strong visibility during critical moments: morning drop-off, afternoon pick-up, and thoughtfully designed parent gatheringsFacilitate ongoing, substantive dialogue about Alpha's AI-driven model with highly analytical, technologically fluent familiesCreate and iterate community experiences that foster belonging, advocacy, and referral activityWhat You Won’t Be DoingOverseeing admissions pipelines or enrollment metrics—your work begins once families have joinedOperating remotely or relying solely on email—this requires consistent physical presenceUsing scripts or sidestepping challenging questions about AI or educational philosophyDepending on established processes—you will create structure where it does not currently existViewing families as accounts—this role values judgment over task executionParent Relations Director Key ResponsibilitiesEstablish and maintain enduring trust with ultra-high-net-worth families, securing sustained retention, advocacy, and confidence in Alpha's AI-powered educational approach.Basic RequirementsBased in or capable of daily commute to Palo Alto, Piedmont, San Francisco, La Jolla, or Los Angeles5+ years working directly with UHNW individuals or families in contexts such as private schools, private equity, family offices, or high-touch client service settingsDemonstrated capacity to manage sophisticated, high-stakes relationships with discretion and sound judgmentDaily, active use of AI tools (e.g., ChatGPT, Claude, Perplexity) with fluency in explaining AI capabilities, risks, and constraintsCommanding presence and communication approach that secures credibility with highly educated, exacting familiesFamiliarity with private or independent school environments, whether through professional or personal exposureFlexibility for early mornings, late afternoons, and occasional evening or weekend engagementsNice-to-have RequirementsEstablished connections within local private school or UHNW networksBackground working with founders, investors, or technology executivesProven success in developing communities or experiences that generate organic referralsExperience in early-stage or rapid-growth settings characterized by significant ambiguityCapability to distill complex technical ideas into clear, assured dialogueAbout AlphaWant to join a learning rebellion that’s transforming the traditional classroom? Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.They don’t play by the old rules. Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.Alpha School is rewriting the rules of education.Sounds too good to be true? It’s not. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5798-US-SanFranc-ParentRelation