Ecommerce Assistant

This is a remote position.Job DescriptionWe are seeking a proactive and detail-oriented eCommerce Assistant to oversee the daily operations of our online store. The ideal candidate will be responsible for maintaining product listings, coordinating with various teams, and ensuring the smooth operation of our eCommerce platform. This role requires someone who can multitask, has strong communication skills, and possesses a working knowledge of e-commerce platforms and digital tools.Job Highlights Part-time, 20 hours per week Permanent work from home Schedule: Monday to Friday 8AM to 12NN (3PM - 7PM PHT)Monday to Friday Client Timezone: BSTResponsibilities Online Store Management: Oversee daily operations of the online store, ensuring products are updated, displayed accurately, and aligned with promotional activities. Product Coordination: Collaborate with the buying and merchandise teams to ensure timely availability and accurate representation of products. Content Creation: Gather, prepare, and upload product images and descriptions for new product launches. Project Support: Assist the eCommerce Manager in various projects, including liaising with web development agencies to improve site functionality. Promotional Planning: Develop and implement promotional plans for the eCommerce platform, ensuring alignment with management, buyers, and sellers. Customer Support: Handle customer inquiries, order tracking, and provide general support to enhance the customer experience. Social Media Engagement: Engage in basic social media activities to promote products and foster engagement with the online audience. Financial Tasks: Process invoices, refunds, and other related financial tasks as required. Analytics & Feedback: Monitor website analytics, gather customer feedback, and consider vendor inputs to continuously improve the online shopping experience.Requirements Experience: Prior experience with eCommerce platforms like Amazon, WooCommerce, WordPress, Notonthehighstreet.com, and Yumbles.com is preferred (knowledge of Notonthehighstreet.com and Yumbles.com is a plus). Communication: Strong written and verbal communication skills are essential. Multitasking: Ability to manage multiple tasks in a fast-paced environment. Technical Skills: Proficiency in Adobe Photoshop and Illustrator is required. Basic knowledge of Excel/Google Sheets is a must. Attention to Detail: High level of attention to detail and accuracy in work.Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance jobZR_15330_JOB