Senior Director, eCommerce Mobile Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Imagine leading the charge in redefining mobile sales for Spectrum, where your expertise drives digital performance and customer engagement across Spectrum.com. As the Senior Director, eCommerce Sales – Mobile, you will own the commercial strategy and execution for mobile sales, manage the sales P&L and lead cross-functional teams to deliver measurable growth. Your leadership will directly shape how customers discover and purchase mobile products, leaving a lasting impact on Spectrum’s success.How You’ll Make An Impact  Direct all aspects of eCommerce sales performance for Spectrum Mobile on Spectrum.com, including revenue generation, conversion and bundling strategiesOversee the digital sales profit and loss, including forecasting, budgeting and long-term planning to ensure commercial targets are achievedLead and align cross-functional teams - Spectrum Mobile sales leaders, product managers, and external partners - toward common sales and delivery goalsOptimize the end-to-end online purchase experience, from product discovery to post-purchase engagement, ensuring seamless customer journeys and increased salesDefine and enhance bundle strategies, offer design, packaging and promotional efforts to maximize revenue and customer valueDirect Product Manger priorities to ensure Agile delivery accelerates speed, conversion, and monetizationUtilize AI and advanced analytics to improve targeting, personalization, conversion efficiency and deliver actional insights for executive decision-makingWorking Conditions   Office environment (four days onsite/one day remote)Required Qualifications  What You’ll Bring to Spectrum   Education   Bachelor’s degree or equivalent experienceExperience  8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in complex environments.5+ years of demonstrated ability to lead senior, cross-functional teams with direct accountability for performance, execution, and results. 5+ years of experience managing large, complex initiatives that span product, technology, UX, and business stakeholders5+ years of experience leveraging reporting, analytics, and data to inform product and business decisionsTelecommunications or similarly scaled, regulated industry experience preferredSkills  Leadership in consumer digital sales with direct revenue accountabilityExperience managing a consumer digital P&LSkilled in Agile delivery, financial planning and executive communicationProven ability to apply AI and analytics to sales optimizationExpertise in digital merchandising, offer presentation and checkout optimizationStrong background in pricing, promotions, bundling and device journeysPreferred QualificationsEducationMaster’s degree or MBAExperienceLarge-scale eCommerce or subscription-based sales business leadershipExperience applying AI to enhance forecasting or conversionSkillsWireless, telecom or device-centric experienceScaling mobile sales in digital-first settingsMST817 2026-73587 2026Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $169,800.00 and $361,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.