Strategic Enterprise CSM - Growth, Renewals & Adoption

NextGenEnergyJobs is seeking a Senior Customer Success Manager based in New York City. You will manage the full post-sale lifecycle of enterprise accounts, drive adoption, and ensure customer success while building strong relationships.Ideal candidates have at least 5 years of experience in Customer Success Management in an enterprise SaaS environment, a track record in achieving retention targets, and the ability to engage with stakeholders at all levels.The role is hybrid, requiring in-office presence 2-3 days a week, with a competitive salary ranging from $112,480 to $162,800 plus commission.J-18808-Ljbffr